Think on these two questions:

1. How much time do you spend solving the same problems over and over again?
2. How often are you faced with issues that linger and do not seem to go away?

If you find that your team is struggling to address and resolve problems through the production or administrative processes, this webinar is for you.

This session describes the methodologies and skills you can use to identify the origin or source of problems, including breaking down the problem definition and deriving good problem statements.

Learn how to problem solve – and finally resolve the root cause – utilizing various problem-solving methods including:

• Defining the problem
• Getting to the root cause through deploying root cause investigation tools like asking the 5 Whys and fishbone diagramming
• Learning how to create S.M.A.R.T. (specific, measurable, achievable, realistic and time bound) countermeasures
• Evaluating outcomes and standardizing success

Presenter: Jesse Brady, IMEC Technical Specialist

Cost: FREE!  A recording of the webinar will be available for download on this page following the live session.