A Time to Consider Communication
Much has been written on LinkedIn recently about HMRCâs ârequestâ for software developers to facilitate a standard payslip message to explain the UK Government policy of increasing National Insurance Contributions in 2022/23.Â
Itâs time for me to make my comments.
The suggested wording reads:Â Â
Similarly, employers have been asked to put this message on employeesâ payslips.
Where developers are unable to payslip templates directly, but software allows employers to add free format messages, HMRC asked software developers to include the following information in help / support text:
Whilst I am a great believer in education and communication, I am not a believer in educating and communicating a UK Government policy. To attempt to do this in 52 characters, including spaces, is something that is a monumental first in my payroll career.
Let us consider the message in a number of contexts, remembering that the intention is to reduce queries to the payroll department:
It is not mandatory that employers show this message that conveys the UK Governmentâs policy intentions. There is no legislation that says this has to be done.
The message is a request only:
Where it exists in software, employers use this to communicate a variety of messages such as advising about employment-related matters (âplease send payroll queries to xâ and âDecemberâs payday will be bought forwardâ etc).Â
If software developers mandate the political message and employers accept this, they will no longer be able to use the facility for employment-related issues. Â
It is the National Insurance percentages that are uplifted by 1.25%, e.g. 12% to 13.25% for the employee on category letter A. This equates to 1.25p for every £1 subject to National Insurance Contributions, i.e. every £1 of earnings over the Primary Threshold.Â
It does not mean that the value of National Insurance are uplifted by 1.25%.Â
There is a difference. For example, assume an employee earns £450 per week meaning that, in 2021/22, earnings above the Primary Threshold are £266 and contributions are, therefore, £31.92 (£266 * 12%):
There is an especially major difference between saying an employeeâs National Insurance will increase by 1.25% and saying that the percentage contribution rate has been increased by 1.25%.
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The 1.25% uplift is all part of the UK Governmentâs plans to fund the NHS and reform health and social care in England:
Here is an important consideration. The NHS and health and social care policy are devolved functions. We know Englandâs plan (Build Back Better ) but that plan is not the same as the ones developed in the devolved nations.
So, whilst the monies from the increased National Insurance and the levy (after HMRCâs expenses) will be ringfenced to go towards the NHS and health a social care in each of the UK nations, the way that it is spent depends on the decisions of the individual Governments:
It is true to say that the monies will be for the NHS and health and social care. However, it is not true to imply that this will mean increased monies, as each nation decides on the necessary funding depending on their own policies.
There are employees that will not pay NICs at all, for example those over State Pension age (on category letter C) and those earnings under the Primary Threshold (£190 per week / £823 per month in 2022/23).
Plus there are payrolls that are solely paying pensions where there is no NI liability at all.
Is it correct that a payslip message appears for these people? Surely a message saying there has been an uplift will prompt more confusion and queries.
Although, to be fair, HMRCâs guidance âPrepare for the Health and Social Care Levy â does say that they are only asking for the message to be displayed âwhere appropriateâ. I do not think it is appropriate to use the employment-related payslip messaging facility to advise something that is not even relevant.
The increased National Insurance bill for employers could have knock-on consequences in tax year 2023/24, for example:
This is not meant to be an article that advises against this payslip message. Even though I have not met one employer that does want to convey this political message, these employers sometimes have their hands tied by the software developer that is putting it on anyway.
It is, however, an article to outline that there are many things employers should consider, not least whether they want to be conveying a political message that is not accurate anyway.
I would advise employers to contact their software developers in the first instance to ascertain their plans for this message. I would have thought, at the very least, it should be an option that an employer can choose.
For payroll agents and bookkeepers that run multiple payrolls, the position is more complicated. Â I believe that clients should be contacted to see whether or not they want this message appearing for their employees.Â
Remember, it is not mandatory that this message conveying a UK Government policy announcement is shown on payslips.  However, I do believe that it is necessary that employees are contacted and advised about the scale of this increase. Though not by using a payslip message that is incorrect and misleading.
Employers â take back control over what goes on your employeesâ payslips.
Payroll Manager at DAS
2yExcellent article. Personally I would like to keep the payslip messages for us to use I. Payroll! I would much prefer to communicate the change in NI through the company intranet and employee self service portal.
Payroll - Supporting employers to get it right.
2yVery well explained Ian. There is a lot of confusion around this and putting this message on feels like there will be more questions asked, not less.
Founder and Director of the Association of Bureau Managers - a collaborative community where members can share knowledge, insights, and resources to elevate the quality of payroll bureau services across the industry.
2yExcellent piece Ian Holloway ðð»
â Financial Wellbeing â Physical Wellbeing â Mental Wellbeing â Pensions â Human Resources (HR) â Keynote speaker â Articles â Media commentator â Presentation Skills Coach â Thought Leader
2yGood article Ian Holloway!
Payroll Assistant at Rexel UK Ltd
2yBrilliant article for clarification and understanding