How to Identify Problematic Product Managers

How to Identify Problematic Product Managers

There are thousands of articles, books , videos , and conferences  that discuss the traits necessary for you to become the greatest Product Manager ever. However, information on what makes a disastrous Product Manager is much harder to come by, and a bad PM can do a lot of harm.

For those out there who want to avoid being a complete mess of a PM (hopefully all of you), or for hiring managers who want to recruit a new team member who won’t cost their company millions, here are some traits that you should avoid at all costs.

person bites pencil and stares at computer screen

The Procrastinating PM

Product Management requires making lots of quick and important decisions. Delaying workflow or being slow with responses can have irreversible negative effects on a project.

How can you spot a slow-acting PM? Generally, they will exhibit some of the following tendencies:

  • Pushing projects back.
  • Lacking punctuality.
  • Missing key deadlines.
  • Falling short of expected results

If you know – or are one – of these types of PMs, then you likely have experienced a great deal of frustration. This is because these negative qualities not only affect the success of a project but also adversely impact the work of other team members and departments. Since projects require a high level of collaboration, if one person (let alone the leader of a project) lacks punctuality, then the process of everyone’s work slows.

Furthermore, procrastination not only reduces productivity but also accountability. If a PM doesn’t feel the need to be responsible for meeting deadlines, then the entire team loses a group sense of responsibility. This type of managing (or lack thereof) is easily one of the most detrimental qualities any type of team leader can possess.

person in blue hoodie sits on couch with head in hands

The Micromanaging Manager

Having your boss hovering over you while you’re trying to accomplish a task is never a very comfortable feeling. Even though a PM who micromanages may intend to be helpful, the result of this looming behavior has a smothering effect.

Overbearing managerial styles not only suppress productivity but also stifles creativity as well. This is especially true for employees who are tenured and experienced. Office veterans are in their roles because they have a track record of producing results, and by trying to control their work, their rhythm becomes disrupted and inevitably prevents them from accomplishing their goals.

The best Product Managers allow their employees to control their own work processes, while also ensuring that the team’s work is in sync and organized enough to produce results. Avoiding micromanaging by building trust  and collaborative rationalization is an essential part of creating harmonious soutions.

a mug of coffee with "ugh"​ written on the side

The “Yes PM”

This type of poor Product Manager is difficult to identify. Their enthusiasm is abundant and they are happy to put all ideas into action. While in rare circumstances this can be a productive mindset, the fact is that PMs have to be able to say “no” .

Saying no is critical for ensuring productivity. Not all ideas contribute to solutions and allowing an overflow of suggestions can flood a Product Roadmap with unnecessary obstacles. PMs capable of shutting down opinions or requests are more capable with shepherding their team towards successful outcomes.

One other consequence of a ‘Yes PM’ is the propensity for them to burden their team members with extra (and unnecessary) work. This type of problematic ‘yes-overload’ generally stems from PMs who are afraid of conflict with superiors, or unaware of their team’s capabilities. In either case, saying yes to too many requests on the department’s behalf can overwhelm a team to the point of inefficiency.

a tree that says "just say no"​ on it

The Demeaning PM

Calling out your colleagues isn’t just an unfriendly thing to do, it is a department-fracturing maneuver. Cohesiveness within a team is a crucial element to creating positive results, and there are fewer ways corrode togetherness than by publicly shaming an associates mistakes.

It’s probably an obvious fact to everyone that people don’t appreciate public criticism. The less obvious side of this is that team’s will often sympathize with the accused individual, and thus band together through resentment against the person that should be their leader. It this scenario of bad Product Managing it is nearly impossible to achieve success.

With this in mind, it doesn’t mean you have to be the most popular person in the world to be effective, but alienating team members is a guaranteed way to torpedo your chances of creating a thriving work environment.

a yellow sign with a frowny face on it

PMs Who Don’t Track

Quantifying and tracking the impact of projects is essential for understanding the success of a product. tracking allows teams and PMs to see where ideas and processes are working, as well as what was successful and what needs to be altered for a better solution. Eliminating these processes creates a state of limbo, where team members, stakeholders, and executives are effectively left in the dark on the status of projects

Eliminating tracking also obscures transparency. Without documenting steps and metrics, teams under this type of management are likely to be out of sync. No tracking means no awareness of where team members stand on current processes, and also produces confusion on overall product performance. Metaphorically speaking, working under this style of managing is like trying to hit a bullseye on a dartboard in complete darkness: nearly impossible.

birds eye view of aa messy computer desk

Avoiding these Pitfalls

The reality of being a PM is that you are bound to make mistakes. The work is taxing, time-consuming, and requires a great deal of mental stamina and strength. So, what can you do to ensure that you avoid the mistakes of bad Product Managing?

First off, being vigilant with self-reviewing your performance can be very effective at staving off poor habits. Personal reflection will not only have positive outcomes beyond the avoidance of bad behaviors: it will have a radiating effect of good practices that will be adopted by dedicated team members.

Lastly, training  is one of the best ways to ensure that bad habits are eliminated completely. Training will highlight weak areas, and effectively eliminate them by building up these specific skills. In essence, corporate training is similar to practice, and practice makes perfect.

Nilesh Deshmukh

Product Manager @Codewave| Building AI Product |Product & Strategy| Innovation & Growth| MBA in Product Management

2y
Like
Reply
Gregory Heller

Gallup Certified Strengths Coach | Presentation, speaking and career coaching MBAs @ UW Foster | Podcaster.

2y

I love the suggestion of self-review and personal reflection that you make at the end. I think this is a critical skill and activity for so many roles and one that I encourage the students I work with to begin practicing while they are in school, and during their internships. Thank you for articulating the negative behaviors to avoid/bad habits to break (if you already have them)!

Micromanaging PMs who continuously watch over their key employees as they work to complete tasks cause many businesses to lose talented employees. The project deadline may be accelerated by giving team members the space to work, and holding daily stand-up meetings to brief them on the project updates and issues.

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