Eating the Elephant: Tackling Organizational Transformation One Bite at a Time

Eating the Elephant: Tackling Organizational Transformation One Bite at a Time


In the world of organizational transformation, the metaphor of “eating an elephant one bite at a time” perfectly encapsulates the approach needed to tackle significant programs of change. Large-scale transformations can be daunting, but by breaking them down into manageable pieces, organizations can navigate the complexities and achieve their strategic goals.

Understanding the Environment and Alignment

Before diving into the transformation, it’s crucial to understand the environment in which the change will occur and ensure alignment with strategic goals. This involves:

  • Strategic Direction: Aligning the transformation with the organization’s strategic goals ensures that every effort contributes to the broader vision.
  • Risk Assessment: Identifying potential risks, both internal and external, helps in preparing mitigation strategies.
  • Dependencies: Mapping out dependencies within the organization and with external partners is essential for smooth execution.
  • Testing Alignment: Regularly test the program’s alignment with the strategic direction through strategic reviews and stakeholder consultations.
  • Risk Profile: Assess the overall risk profile by evaluating potential impacts on various aspects of the organization, helping prioritize risk management efforts.

Breaking Down the Elephant and Key Steps for Transformation

The metaphorical elephant represents the entire transformation program. Breaking it down involves:

  1. Component Parts and Prioritization: Identify the key parts of the transformation, from major projects (e.g. the body) to small initiatives (e.g., the trunk, legs, tail). Determine which components are most critical and should be addressed first based on their impact and urgency.
  2. Scope and Timing: Break down the transformation into manageable chunks, defining the scope and timing for each part.
  3. Assessment of Alignment to Strategy: Continuously ensure that the transformation aligns with the strategic goals.
  4. Benefits Identification and Management: Identify and manage benefits throughout the program to ensure value realization.
  5. Establishment of Governance: Set up governance structures to provide oversight and direction.
  6. Engagement of Sponsors and Stakeholders: Actively engage key sponsors and stakeholders to gain their support and input.
  7. Communications: Maintain effective communication channels to keep everyone informed and aligned.
  8. Ongoing Measurement and Reporting: Implement continuous measurement and reporting to track progress and make necessary adjustments.
  9. Cycle of Ongoing Review: Regularly review and adjust the transformation plan to stay on course.

Lessons Learned from Failed Transformations

It’s essential to learn from past transformations that failed due to sacrificing cost, schedule, outcomes, or benefits. Key lessons include:

  • Revisiting Scope and Phasing: Regularly revisit the scope and phasing of the program to ensure it remains realistic and achievable. Adjustments may be necessary to align with changing circumstances and priorities.
  • Balancing Cost and Schedule: Avoid the temptation to cut corners on cost and schedule at the expense of quality and outcomes. A balanced approach ensures sustainable success.
  • Change Management from Day One: Understanding the stakeholders, their journey, needs, and staying connected to them. It's all about people.
  • Benefits, benefits, benefits: If you don't know the benefits you can't test your decisions throughout. You need a clear view and ability to measure benefits (or disbenefits).

Digital Components and Business Drivers

In today’s digital age, the digital components of a transformation are crucial. However, they must be closely connected to business drivers:

  • Integration with Business Goals: Ensure that digital initiatives are not pursued in isolation but are integrated with the overall business strategy.
  • Value Realization: Focus on how digital components can drive value for the organization, whether through improved efficiency, customer experience, or innovation.

Additional Considerations

  • Quality Management: Ensure that quality is maintained throughout the transformation process.
  • Organizational Change Management: Implement strategies to manage the human side of change, ensuring that employees are supported and engaged.
  • Leadership Engagement: Keep the board and leadership informed, engaged, and supportive of the transformation efforts.
  • Risk and Issue Management: Proactively manage risks and issues as they arise to minimize disruptions.

Conclusion

Transforming an organization is no small feat, but by breaking down the process into manageable parts and taking it one step at a time, it becomes achievable. Remember, eating the elephant one bite at a time requires patience, persistence, and a strategic approach. By following these steps and learning from past failures, organizations can successfully navigate their transformation journeys and achieve their strategic goals.

Justin Rapisarda (MAIPM CPPP)

Transformation Project Manager | Global Information Management at GHD Pty Ltd

1w
Adrian Morey

Project, Program & Portfolio Governance Expert | Market Leading Advisor | Globally Recognised Author | GAICD, MBA

1w

Great article Brent Gimpel - important that you underscore ongoing measurement, review and associated governance. 👍

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