Croupiers, Supervisors, and Managers in Casino Hospitality should extend their focus beyond the outcomes of win or lose, and beyond just enforcing games and rules. True hospitality lies in the finer details, creating lasting impressions and enhancing the overall guest experience. It’s these subtle elements that elevate the service from ordinary to exceptional in this unique industry.

Caesars Palace Nevada

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Opportunity is knocking

Casino Update from Daniel Licciardi GM of Casino Miami: 'We've reached a new steady level, very similar to what it was last year. Now, it's following its normal seasonal patterns, and everything is consistent. It's back to what it normally was. I pay attention to the tips; when times are tough, people tip less.' #casinoupdate #danlicciardi #casinomiami"

#AtYourService 😎 Customer service is unique in #Vegas for so many reasons, but one approach specifically stands out: VIP treatment! Especially in the context of "casino hosts." Hosts are typically employed by casinos specifically to cater to high rollers and #VIP guests, providing a level of customer service that goes well beyond what's found in most other industries. A casino host's job is to ensure that these “top-tier” guests have a personalized and seamless experience, which might include complimentary hotel rooms, meals, show tickets, and other perks designed to attract and retain these valuable customers. What sets Las Vegas apart in this regard is the highly competitive nature of these services. Casinos often go to great lengths to outdo each other in terms of the extravagance and personalization of the services they offer to their most valued guests. Vegas’s intense focus on customer service has helped the city maintain its reputation as a premier destination for luxury and entertainment, illustrating how deeply customer service is embedded in the city's culture. Now, we just need a way to translate that into the local areas! Oh wait…. We’re doing that now!!! 🤩🤩🤩 #lacritiqueLV

The hostess stand now exhibits our new "Batch" logo at our newly branded Bar Lounge. The saying 'the devil's in the details' has merit. Success often lies in the meticulous attention we give to every aspect of our work. Whether it's a project, a presentation, or a simple task, paying attention to the finer points or topping off a project makes a significant difference. It's not just about getting the job done; it's about getting it done exceptionally well. Going above & beyond at Hunters Run! #huntersrun

🎰💼 MGM Resorts Considers Selling Casino Operations in Ohio and Massachusetts! 💰🤝 Big news from MGM Resorts International! Sources reveal potential plans to sell casino operations in Ohio and Massachusetts. 📉🤔 Despite strong sales and profits, frustrations with stock performance prompt strategic considerations. 📈💡 Stay tuned for updates! #MGMResorts #CasinoSale #BusinessNews #GamingIndustry 🎲🏙️#CasinoBusiness #StrategicMoves 🌐🃏 Full Episode is available on our YouTube channel: https://lnkd.in/gTjzUSqg 🔴📺

The role demands creativity, with a focus on projecting and enhancing the resort's reputation through innovative ideas

great opportunities