For years, the debate on job affordability versus location has sparked discussions, particularly in the hospitality industry. This issue extends beyond one sector, prompting the question: what is the solution? A notable trend is the diminishing provision of staff housing in hotels, possibly influenced by profit motives. However, it's crucial to recognize that the team's well-being and productivity significantly impact overall profitability. As we navigate ways to support industries that ignite passion, the challenge remains in attracting talent to locations that may not offer competitive returns. #WorkplaceWellness #EmployeeBenefits #Profitability

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Imagine a workplace where employees eagerly anticipate the next leadership training—where "training day" is synonymous with opportunity, not obligation. This can be a reality when companies shift their approach to employee development and its one of the experiences at Starwood Hotels that people remember most fondly. In case you haven't been following , I'm on a mission to discover and distill down the secret to building a company culture that cultivates strong employee loyalty and I'm using Starwood Hotels & Resorts Worldwide, Inc. as my benchmark. --- Here is what we can learn from Starwood in order to create a culture where training is valued: 📈 Clear ROI - The most impactful training programs aren’t forced as part of a "check-the-box" compliance. Rather, they are programs that offer true development opportunities where employees can see and understand the ROI. When this happens, employees will choose to engage with the material more deeply, seeing it as an investment in their own growth rather than just another task. 🎯 Align with Core Values - Training should reflect and reinforce your company’s core values. Programs that teach employees to challenge the status quo, innovate, and drive continuous improvement help embed these values into the company culture. Ask yourself, how are you training your employees to live the values you espouse are important? ✅ Follow-Through is Key - Don’t stop at training. Create roles and processes that allow employees to apply what they’ve learned in their daily work. This ensures that the training has a lasting impact and contributes to the company's success and again reinforces the ROI on the training to begin with. ⏰ Respect Employees' Time - Consider the timing and relevance of training sessions. Schedule them when employees can fully engage without other pressures, and ensure the content is directly applicable to their roles. Also, create a culture where you encourage space to dedicate to training and managers don't undermine this investment. --- By implementing these practices, companies can transform training from a checkbox exercise into a powerful tool for growth and innovation. You can read more about the unique way Starwood approached training in the article I've linked in the comments below. Have you ever attended a corporate training that you really valued and still see the benefits of to this day? #corporatetraining #enjoyyourstay #starwoodproud #consultant #culture - - - - 🖐🏽 I’m Jess Wass, CEO & Founder of Reworkit 💥 I help overachievers find the best places to work and support organizations who want to become the best place to work. 🔔 Follow my series, "Enjoy Your Stay" where I investigate what was it that was so special about Starwood’s culture that created a cult of employee loyalty, even years after the company no longer exists?

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Why are hotels still struggling with labor shortage?? While several new ''added values'' have been provided to employees (flexible hours, increase of wages, additional benefits, etc) the problem lies ahead for the next foreseable future. Education doesn't seem to understand the issue and (most of) their programs are still the same as 20 years ago. My Humble House is planning to disrupt the business model with profit sharing for its employees. What is your take in this new model? #beingmorehuman #hospitality #leadership #creative #founder #founderstories #iconinthemaking #Pangaea #INTI #Svalbard #AURUM #hospitalityindustry #disruptingthefuture #masterplannedcommunity #profitistheconsequenceofourpurpose #socialluxury #sustainablebusiness #profitsharingisthefuture #makinghospitalitymorehuman #personalizationishuman #newbusinessmodel #MyHumbleHouse #hotelschool #educationinhospitality https://lnkd.in/gnEQj4WS

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The just in! U.S. hotel performance is now being led by weekdays. After some fluctuations due to events like the eclipse and holidays, normal patterns returned with solid weekday performance and strong group demand. https://lnkd.in/e6iV8gWv #TheHardyGroup #HARDY #HotelPerformance #Hotel #Hospitality #Resort #CostarNews #Data #Analytics #Analysis

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In today's #hospitality it is crucial to have a solid onboarding and ongoing development for your team members... retention and being part of a cultural family is critical to the success of your hotel. #coachingculture #coaching Hayato Nogaki

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🍴 As I have been operating in the hospitality industry for many years, I am keenly aware of the seismic shifts that may be on the horizon for our industry. 📉 Recent economic signals such as the potential absence of rate cuts by the Federal Reserve are particularly concerning. This situation could keep or increase the cost of borrowing more expensive, thus increasing the operating cost of our businesses—a challenge we must prepare for now. 💼 These tightened financial conditions suggest a potential tightening in consumer spending, which could lead to decreased dining out and reduced bookings for reservations for dining and events. The ripples from major sectors are starting to touch the shores of hospitality, affecting restaurants, hotels, and beyond. 🌱 In response, it's crucial for us to emphasize positive cash flow and profitability. Focusing on these financial metrics will provide the stability needed to weather the storm. This may include adjusting menus, reevaluating supplier contracts, or streamlining operations to ensure we are not just surviving, but thriving in this challenging macroeconomic landscape. 🔍 It's essential for those of us in the hospitality industry to stay vigilant and adaptive. We need to innovate our services, rethink our cost structures, and enhance the value we offer to our customers. Let's explore new business models, enhance digital integration, or revise supply chain logistics to maintain profitability without compromising on quality. 🌟 Positively Forward: Despite these challenges, remember that adversity often breeds innovation. The hospitality industry is resilient and full of creative minds that have overcome countless challenges before. Let's use this as an opportunity to come together, share insights, and push the boundaries of what's possible. Together, we can navigate through these turbulent times and emerge stronger. 💬 I invite you all to share your strategies on thriving in this evolving economic landscape. Your insights are invaluable as we forge ahead together! #HospitalityLeaders #EconomicImpact #InnovationInHospitality #Resilience #TogetherWeThrive ✨ Stay optimistic, stay creative, and let's lead the way to a brighter future in hospitality! ✨

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I spoke with Rob Smith, the newly appointed President and CEO of Stonebridge Companies during The Lodging Conference 2024 where he shared his vision for Stonebridge, how he plans to lead the company, and the challenges and opportunities facing the hospitality industry today. Key Points: Rob Smith discusses his first 90 days as CEO of Stonebridge Companies. Insights on focusing on the people, process, and ownership expectations. Key strategies for improving top-line performance and managing rising expenses. The impact of mergers on expanding geographic reach and gaining new talent. How the hospitality business model has evolved post-COVID. Rob's thoughts on the industry sentiment from the Lodging Conference 2024. #HospitalityLeadership #StonebridgeCEO #LodgingConference #HotelIndustryInsights #HospitalityGrowth #HotelManagement #MergersAndAcquisitions #TopLinePerformance #GlennHaussman #RobSmith #NoVacancy

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Great leaders believe in these words; they make time to pour into their teams. Legacies are made by the impact you make long after you are gone. That is why at Twenty Four Seven Hotels we guide our leaders through training, mentoring and coaching. An example of this is our GM Roadshow next week. If you teach a person to fish; they will never starve. Stay tuned for more. #TwentyFourSevenHotels #servantleadership

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For the three months ended March 31, system-wide comparable RevPAR increased 2% compared to the same period in 2023 due to increases in both occupancy and ADR, and management and franchise fee revenues increased 14.4% compared to the same period in 2023. #hospitalitynews #hilton #hotels #travel

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Housekeeping teams are the backbone of any hotel, creating a welcoming environment for every guest, but the question remains—which housekeeper should receive the tip? In honor of Housekeeping Appreciation Week, let's take a moment to recognize the individuals behind the spotless rooms and seamless service. Our latest blog dives into the importance of tipping in housekeeping and how we can ensure these hardworking team members are rewarded fairly. Let’s celebrate their dedication not just with thanks, but with thoughtful action. Read more about it in our blog post and join the conversation on why tipping matters. #HousekeepingAppreciationWeek #HotelHousekeeping #DigitalTipping #Hospitality #HotelBenefits https://lnkd.in/ga5ktauj

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While the July hotel performance shows only slight year-over-year growth, this stability signals a robust foundation for future projects. A steady market means confidence in new builds and renovations, which is great news for developers looking to capitalize on consistent demand. #HotelConstruction #RealEstateDevelopment #ConstructionTrends #HospitalityGrowth #BuildingBetter

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Hilton bets big on lifestyle category, plans to double hotels in 4 years Hilton added 50 new lifestyle hotels in 2023. That number is expected to be 100 this year, which will also see Hilton’s 400th lifestyle hotel opening. Recent acquisitions of the Graduate Hotels and NoMad brands are accelerating Hilton’s lifestyle growth. Graduate’s 30-plus hotels and luxury lifestyle brand NoMad’s London flagship location will be bookable...Read More>>> https://buff.ly/3VVTbme #MitoInsulation #Insulation #ConstructionNews #Housing #Construction #MultiFamily #MultiFamilyRealEstate #MultiFamilyConstruction #MultiFamilyBuilding #CommercialInsulation #multifamilyhousing #multifamilyinvesting

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PERE Hospitality Report 2024: navigating market disruptions in hospitality. Despite the current challenges in hospitality, there are significant opportunities for well-capitalized owners, says Rockbridge’s James Merkel. Read the full interview here: https://lnkd.in/esSPH5YU

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According to the American Hotel And Lodging Association, "80% of its member hotels report staffing shortages, and 50% cite housekeeping as their most critical hiring need." Providing clean linens and housekeeping service is foundational to the guest experience. The latest hotel worker strikes shine a light on the challenge.  Read more about how innovation is lending a hand. #housekeeping #laborshortage #hotelworkers #housekeepinginnovation #staffingshortage #linenmanagement #hotelinnovation #hoteltech https://lnkd.in/g3-td_me

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Years ago, hotel executives shared their vision: to build an "at-home" experience for guests. They want you to feel as comfortable in their hotels as you do in your own living room. So, what tech trends from home are making their way into hospitality? Learn from Cambium Networks about this big shift: Wi-Fi 7! #CambiumNetworks #HospitalityTrends #TravelTech

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Interesting nugget toward the end of Marriott International Q2 call. We all know that the hotel industry is a competitive marketplace, with lodging companies fighting over asset flags. Key money, which is basically an up-front monetary inducement to an owner to secure an HMA or franchise agreement, is typically deployed sparingly and only in specific circumstances when a lodging company really covets a project. This usually means for deals that are in the upper-upscale to luxury chain scales. Case in point is Turtle Bay in Oahu, which, coincidentally, debuts as a Ritz-Carlton today. It is owned by Host Hotels & Resorts and Marriott reportedly added key money to secure the management contract. Now, said Marriott CEO Anthony Capuano, competition to secure deals through conversions due to the still rather dearth of new construction is prompting lodging companies to put forth key money into what he referred to as "lower-quality tiers." "The environment is more competitive. For strategic deals and fee upside, we will consider leveraging our balance sheet. The bulk of key money is in upper upscale and luxury. We are now seeing need to deploy key money into lower-quality tiers," he said, which can be construed to mean limited- and select-service hotels.

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Continuing our executive roundtable series with HOTEL MANAGEMENT Magazine and Otelier, we share more valuable insights from top hospitality executives. 💬 'What we found is the GMs that are the most successful have teams that are engaged, and they own the systems that they're utilizing at their hotels and maximizing the usage of the systems that are in place.' - Shozib Khan, VP, Hotel Performance and Analytics / SPIRE Hospitality Discover how engaging teams and maximizing system usage leads to success. Read the roundtable discussion here: https://lnkd.in/g-MGh3Ki Stay tuned for more leadership insights and strategies. #hoteldata #hospitalityBI #businessintelligence #hotelprofitability

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💭 What does "great value" really mean in hospitality? 💭 Owner Tim Bird, recently shared his thoughts in The Morning Advertiser on the true meaning of "good value" in hospitality. Drawing from his experiences, Tim challenges the common misconception that value means low cost. Instead, he argues that true value lies in the quality of the experience—from the warm welcome at the door to the lasting memories created. Check out Tim's latest opinion piece to explore how we can all deliver "hospitality beyond expectation" and why this is the key to making every penny count. 👉 👉 👉

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