NexGen Agency

NexGen Agency

Outsourcing and Offshoring Consulting

Deerfield Beach, Florida 1,481 followers

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About us

NexGen Agency is a boutique provider of VIP social customer experience management solutions. The company offers multichannel social contact center solutions including sales, customer care, social media management, technical support, lead generation, and specialized engagement models including proof of concept and pilot program engagements. When you are involved in your business day in and day out, you may not always see things from the outside, the way a customer would. Working with NexGen Agency is a great way to balance your ideas with those of outside perspective. Hiring our agency will bring in a fresh outlook and expertise to develop a robust customer management solution, business development and marketing strategy and an image that resonates throughout all facets of your business. We act as an external customer experience management department, and don’t require much overseeing on your part. Once you update us on your business, goals and objectives, features and roadmap, your custom strategy goes into autopilot mode. From multichannel customer care to social and digital marketing and consulting, we create unique action plans, and start handling all the day-to-day work, leaving business owners to focus on growing their business. When you hire an agency like NexGen, you’re not just hiring a single project manager, copywriter, graphic designer, user interface expert or a brand strategist and ambassador. With an agency relationship, you are getting an entire highly experienced team that will consult with you and become an extension of your company. A complete team to effectively lead your company through the entire customer lifecycle journey.

Website
http://www.nexgenagency.com
Industry
Outsourcing and Offshoring Consulting
Company size
51-200 employees
Headquarters
Deerfield Beach, Florida
Type
Privately Held
Specialties
Multichannel Contact Center Solutions, Social Media Management and Engagement, Lead Generation, Inbound and Outbound B2B/B2C Sales, VIP Speciality Solutions, Technical Support, Social Reputation and Crisis Management, Business Intelligence, Pilot Programs, Marketing, and Social Customer Care

Locations

  • Primary

    500 Fairway Drive Suite 200

    Deerfield Beach, Florida 33441, US

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