Navigating the delicate process of managing candidate feedback demands tact. Here's how to keep it constructive:
- Frame feedback positively. Focus on what the candidate can improve rather than what went wrong.
- Be specific and objective. Use clear examples to illustrate points without making personal judgments.
- Offer resources for improvement. Suggest courses, reading materials, or workshops that could help the candidate grow.
Curious about your strategies for providing effective feedback? Share your experience.
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Provide the feedback promptly and focus on specific skills or experiences, highlighting both strengths and areas for improvement. Maintain a positive, respectful tone, acknowledging the candidate's efforts and expressing appreciation for their interest. Offer actionable insights they can use to enhance their future applications, balancing encouragement with clear, objective observations to help them grow while preserving a positive relationship.
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If you want to be delicate and stay in touch with the candidate, express the wish to stay in touch and be generic in your feedback if necessary. We know that situations when it's necessary to be generic happen sometimes. For example, if the candidate wasn't considered a cultural fit. Be careful with expressing the feedback in detail, but be generous with giving as much advice as you consider needed in case the candidate requests it.
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Para que o feedback a um candidato seja realmente construtivo, é fundamental praticar a escuta ativa. Antes de oferecer o retorno, pergunte sobre a percepção dele: o que ele notou, o que achou da experiência. Deixe-o expressar suas impressões. Use essa fala como base para construir seu feedback, pois a visão do candidato pode ser completamente diferente da sua avaliação. Essa abordagem permite um diálogo mais rico e eficaz, alinhando expectativas e entendimentos de ambas as partes.
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Highlight strengths as well as areas for improvement, using a positive tone. Avoid personal criticism, and frame feedback in a way that emphasizes growth opportunities. Be empathetic, respectful, and offer support for future success, maintaining open communication for any questions or clarification.
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Provide specific, actionable feedback with a positive tone, focus on improvement areas rather than personal attributes, and offer support for their development.
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