How do you manage client expectations to avoid scope creep in enterprise-wide architecture initiatives?
Managing client expectations effectively is crucial in enterprise-wide architecture initiatives to prevent scope creep, where projects expand beyond their original boundaries, often impacting budgets and timelines. Scope creep can occur when clients have an evolving vision of what a project should deliver, or when the project team fails to communicate constraints and possibilities clearly. As a business architect, your role includes guiding clients through the complexities of enterprise architecture, setting realistic expectations, and ensuring that changes are managed in a controlled manner. This involves clear communication, rigorous documentation, stakeholder engagement, and a flexible yet disciplined approach to project management.