Dealing with a challenging coaching client. How do you navigate their constant resistance to your advice?
When faced with a resistant coaching client, it's essential to turn the tide towards productive dialogue. To break through the barriers:
- Establish trust by showing empathy and actively listening to their concerns.
- Reframe their resistance as feedback and use it to tailor your approach.
- Set clear, achievable goals together to foster a sense of shared commitment.
What strategies have you found effective in dealing with resistance from clients?
Dealing with a challenging coaching client. How do you navigate their constant resistance to your advice?
When faced with a resistant coaching client, it's essential to turn the tide towards productive dialogue. To break through the barriers:
- Establish trust by showing empathy and actively listening to their concerns.
- Reframe their resistance as feedback and use it to tailor your approach.
- Set clear, achievable goals together to foster a sense of shared commitment.
What strategies have you found effective in dealing with resistance from clients?
-
Will try to understand their perspectives : Resistance often stems from fear, doubt, or discomfort with change. Take time to establish a strong rapport by listening actively, showing empathy, and validating their concerns. Example: If a client is resistant to feedback, start by affirming their current successes and gradually introducing areas of improvement, focusing on collaboration rather than criticism.
-
Dealing with a resistant coaching client can indeed be challenging. I agree with your approachâempathy, active listening, and reframing are key. To add to that, I've found a few strategies particularly effective: Clarify their "why": Often, resistance stems from underlying fears or uncertainties. Co-create solutions: Don't prescribe a plan; involve them in crafting solutions. When clients contribute to the strategy, they feel more ownership. Leverage small wins: Start with quick, achievable tasks to build confidence. Hold up a mirror: Gently reflect their behaviour to them. Pace, donât push: With some clients, less can be more. Acknowledge their hesitations, give them space, and pace the coaching so they feel in control.
-
When a client is adamant and resists your solution, it often stems from fear or hesitation based on past experiences. To address this, start by listening actively and empathetically to fully understand their concerns. Align with their viewpoint to build trust, acknowledging the rationale behind their perspective. Then, suggest a collaborative âdry runâ of their approach. This achieves two things: it confirms your understanding of their needs and, if challenges arise, highlights the very issues youâve anticipated. By experiencing these challenges firsthand, the client may become more receptive to your solution and see its value more clearly.
-
Let them choose not to take your advice, then explore the outcomes when they don't. If you're right, they won't get the outcomes they want, and you can explore that.
-
I don't give advice in my coaching. My clients already have all the answers they need. My role as coach is to give them the opportunity to think freely for themselves.
Rate this article
More relevant reading
-
Life CoachingHow do you choose a coaching niche that aligns with your passion and skills?
-
Personal CoachingHow can personal coaching help you start your own business?
-
Personal CoachingHow can you use the Narrative model to reframe your clients' life stories?
-
Personal CoachingYou want to develop an entrepreneurial mindset in personal coaching. What are your first steps?