Dive into the art of persuasion! How do you bridge the gap between tech-speak and business goals?
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To earn trust during IT budget discussions with non-technical stakeholders, focus on clear, relatable communication. Avoid jargon and explain how proposed investments align with business goals, such as improving efficiency, security, or customer experience. Use real-world examples or case studies to show the value of technology. Break down costs into understandable categories, highlighting long-term savings or risk mitigation. Show transparency by sharing both essential and optional expenses, while being open to their concerns. Build rapport by emphasizing collaboration, demonstrating that IT decisions are driven by overall business success, not just technical needs.