Change can be daunting, but it's possible to convert resistant stakeholders into allies. To achieve this, consider:
- Engaging stakeholders early on. Involve them in discussions and decision-making processes.
- Providing clear, consistent information. Transparency about the change process reduces uncertainty.
- Demonstrating empathy. Acknowledge concerns and show understanding of the stakeholder's perspective.
What strategies have worked for you in easing stakeholder resistance?
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If possible, start small, find a suitable department, process or market to start with. Create positive outcomes there and share your learnings with relevant stakeholders. Then work with them to define how similar results could be achieved in their area of responsibility.