Create your free account or sign in to continue your search
By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.
New to LinkedIn? Join now
or
By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.
LinkedIn is better on the app
Don’t have the app? Get it in the Microsoft Store.
Open the appAmidst a deluge of customer queries, maintaining active listening is key. To navigate this challenge:
How do you keep your listening skills sharp in hectic times? Share your strategies.
You can stay on top of things even when life gets hectic. ✅ Be present: Focus on the person talking, even if it's tough. ✅ Take notes: Jot down the key stuff. A picture is worth a thousand words, too. ✅ Ask questions: Don't be afraid to say, "Wait, what?" ✅ Say no: It's okay to decline other stuff if you need to focus. ✅ Take breaks: Rest your mind and avoid burnout.
You're striving for efficient customer service. How do you ensure accuracy and detail in your interactions?
Your customers are feeling unheard and undervalued. How can you change that in your busy retail setting?
1 contribution
You're facing team conflict over a sensitive customer complaint. How do you navigate the best approach?
You're striving to enhance customer satisfaction. How can you leverage data visualization tools effectively?