When a team member contests your negotiation strategy, staying composed and redirecting focus are vital. Regain control with these steps:
- Acknowledge their concerns to show respect for their perspective.
- Reiterate the common goals and benefits of the original strategy.
- Suggest a private meeting to discuss and align on objectives.
How do you handle pushback during negotiations? Share your insights.
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To regain control of a negotiation when challenged by a team member, first, stay calm and avoid reacting emotionally. Acknowledge their perspective to show you're listening, then refocus the discussion on the shared goals. Ask open-ended questions to clarify their concerns and align them with the team's objectives. Use active listening and empathy to foster collaboration. Reinforce your authority subtly by guiding the conversation back to the strategy and providing clear rationale for your decisions. Balance assertiveness with flexibility to maintain a productive environment. Best, Nazareth Ribeiro
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To regain control of the situation, my first step would be to listen to the team member calmly and acknowledge that their concerns are valid. This demonstrates that I respect their perspective and creates an open environment for discussion. I would then engage in a detailed conversation to fully understand their point of view, while also explaining the rationale behind my negotiation strategy. Negotiation is a critical and delicate responsibility for HR, and itâs important to handle such situations diligently and thoughtfully, ensuring both the team and the companyâs objectives are met effectively.
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