What are some creative ways to offer alternative solutions or incentives to clients who cancel their events?
Cancellations and refunds are inevitable in the hotel industry, especially during uncertain times. However, they can also be costly and damaging to your reputation and relationships with clients. How can you handle them in a way that minimizes losses and maximizes satisfaction? Here are some creative ways to offer alternative solutions or incentives to clients who cancel their events.
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William HustonEntrepreneur of the Year 2023 NAACP | #1 Investment Firm 2023 AAAA | Top 100 Investors 2021-2023 | Founder, Bay Streetâ¦
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Vignesh VenkatramanHotel Manager at Holiday Inn Express Chennai OMR Thoraipakkam
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Peter RicciHospitality & Tourism Management Director @ Florida Atlantic University |Hospitality Industry Veteran