1 Define the problem

The first step is to clearly define the problem you want to solve or the opportunity you want to seize. You need to understand the context, the stakeholders, the goals, and the boundaries of the problem. You also need to avoid jumping to solutions or assumptions without exploring the root causes and the systemic effects of the problem.

2 Map the system

The second step is to map the system that is relevant to the problem. A system map is a visual representation of the elements, relationships, and feedback loops that make up the system. You can use different tools and methods to create a system map, such as causal loop diagrams, stock and flow diagrams, or rich pictures. The purpose of mapping the system is to reveal the structure, behavior, and dynamics of the system, and to identify the key variables, drivers, and influences that affect the problem.

3 Analyze the system

The third step is to analyze the system using various techniques and perspectives. You need to test your assumptions, validate your data, and check your logic. You also need to look for emergent properties, delays, non-linearities, and trade-offs that characterize the system. You can use different tools and methods to analyze the system, such as scenarios, simulations, sensitivity analysis, or systems archetypes. The purpose of analyzing the system is to understand the current state, the future trends, and the potential impacts of the system on the problem.

4 Design the intervention

The fourth step is to design the intervention that can address the problem or create the opportunity. You need to consider the feasibility, desirability, and viability of your intervention, and how it aligns with your goals and values. You also need to anticipate the possible outcomes, side effects, and risks of your intervention, and how it interacts with the system. You can use different tools and methods to design the intervention, such as brainstorming, prototyping, testing, or storytelling. The purpose of designing the intervention is to generate creative and effective solutions that can improve the system and solve the problem.

5 Implement and evaluate

The fifth step is to implement and evaluate your intervention in the real world. You need to plan, execute, monitor, and adapt your intervention, and measure its performance and impact. You also need to collect feedback, learn from your experience, and share your results and insights. You can use different tools and methods to implement and evaluate your intervention, such as project management, indicators, surveys, or case studies. The purpose of implementing and evaluating your intervention is to create value and change in the system and in the problem.