Totally agree SMART way. And from my previous experience I can also add these to maintain problem solving skills for the team. 1- improve technical searching skills to be able to determine which article is helpful over internet and which is not. 2- document every issue you solved and share the knowledge with all team members. 3- always troubleshoot starting from the most simple and easy to be figured out step then move until reaching the complicated one.

Well said to "Set clear and realistic goals"! From my experience, to maintain motivation and Problem-solving, I would suggest the following, - Have a clear mindset - List down the tasks and prioritise them. - Break down your tasks into smaller and more manageable chunks and review every day. - Note down any learning and apply it better to the next task. - Achieving goals becomes easier when they are interconnected to a specific reason and purpose. - Ask "why" you need to do this until you reach a conclusion and are firm with your decision, this would drive the actions. - Discipline and consistency are a MUST in setting up goals. In summary, stay positive, hydrated, and have discipline in your approach.

Setting up clear and realistic goals is very important any service domain. this help to self and team about what needs to achieve and how to achieve. also, whenever you achieve any milestone in your goal this keeps you motivated as realistic goals are always achievable.

For me Learning and sharing knowledge are the two sides of the coin. - Observe... observe and observe. - Speak ONLY when it is needed, unnecessary talk and talk over someone would not be preferable. - Make notes while you observe the discussion and raise your hand when you're ready to provide your feedback/suggestion. - Always remember to introduce yourself if you're part of Vendors and stakeholders. - Do practice accepting someone's suggestion even though you do not agree, however, accept and give an alternate suggestion with examples. - Ask "open-ended" questions and echo your understanding to clear any confusion or doubt.

From my experience, you would not grow if you were never challenged. - Learn from every failure and do not repeat the failure. - It needs a BIG heart and lots of courage to accept challenges and failures. - Until you accept the challenges you never know if you'll be successful or you'll end up failing. - KEEP TRYING and even though if you fail you'll have the satisfaction that you at least tried. - Take small steps one at a time. Slow and steady would win at the end. - Remember the "Rocks, Pebbles and Sand in the Jar" story.

Everyone should know their Strengths and weaknesses. - Feedback would help you improve and grow. - I heard a lot about concentrating more on your weaknesses and there is nothing wrong with that statement, However, if you concentrate more on your Strengths and sharpen them will get better out of you.

The truth about workplace motivation is refreshingly straightforward—there is no secret. It lies in treating individuals with respect, establishing clear goals, and maintaining transparency about objectives. Providing unwavering support to your teams, meeting their needs, and genuinely listening to their perspectives are the genuine keys to fostering a motivated and engaged workforce.

- Be open and transparent in your communication, act with honesty, and do the right thing consistently and every time. - Be approachable and ready to accept any challenges and do not ever think or worry about the end result. You do your job and the end results show your efforts. - Learn how you can leverage knowledge and get the work done from experienced team members across internal/external. - Never feel shy about accepting your mistake and always be ready, and hungry to learn new things.