One thing that is important is being able to understand why someone may be upset about the setbacks, that are happening on the job, you can try your best to offer comforting words to them and even help with any situation someone may have and it can help calm them down in that circumstance. It is very helpful to make sure to tend to the root of the problem when noticing an individual is having difficulty with emotions.

Setbacks and struggles are never fun but they are the way we grow and rise when faced with adversity. Empathy in and out of the workplace is a key skill that all should work towards being in expert in. When you can listen and give feedback, motivation, and a different perspective it connects you to each other. I find that all of my interpersonal relationships grow stronger when talking about setbacks and not just being a listening ear but also a sounding board for learning from and moving past the setback. We both walk away from the conversation with a deeper understanding , stronger bond and positive game plan to use this experience to better ourselves and learn. Every setback sets you up for a comeback.

Staying positive when experiencing a setback can seem like the hardest thing when you are right in the middle of it but taking action and pushing through the core helps get the positivity flowing. Positivity inspires hope and hope drives change. When a co-worker comes to me when a situation they are struggling with I always first listen and then highlight the facts such as remind them of who they are and what they are capable. Sometimes telling someone how you see them helps shift their focus and reminds them that the problem is just that, a problem. Everyone has them, everyone has to grow through them. Genuine encouragement can be very impactful and get them back on the road to brushing their selves off and facing whatever is next .

Perspective is only as useful as the person open enough to receive it. Highlighting different perspectives in situations and seeing how others may see a situation is key. We all create stories in our head about each situation based on our own perspective but when faced with setbacks that involve others it really is important to at least acknowledge other views that may be involved to get a broader look. Being able to step back and look at all the variables, personalities, and end goals allows you to adapt and collaborate to reach the goal whatever that may be. Sometimes a great place to start when problem solving a current issue after a setback is to take inventory of what went wrong, what went right and how to move forward.