Como reclutadora, utilizar el método STAR en entrevistas de trabajo nos da un enfoque mucho más real de cómo un candidato enfrentó un situación en particular y a su vez nos permite evaluar habilidades blandas que van de la mano con el perfil que requerimos.

To showcase your problem-solving skills in an interview, focus on sharing specific examples that demonstrate your approach to identifying, analyzing, and resolving complex issues. Start by outlining the problem you faced, the steps you took to understand its root cause, and the strategies you implemented to find a solution. Highlight any challenges you encountered along the way and how you overcame them, emphasizing your critical thinking, creativity, and ability to adapt to different situations. Conclude by discussing the positive outcomes of your problem-solving efforts, showcasing your ability to handle challenges effectively and contribute value to potential employers.

Recommend that candidates practice responding to behavioural interview questions using the STAR method (Situation, Task, Action, Result), as suggested by the World Economic Forum Future of Jobs Report 2023 as an effective framework for structuring interview responses and highlighting problem-solving abilities

To showcase your problem-solving skills in an interview, provide specific examples of challenges you've faced, detailing the steps you took to address them. Highlight your analytical approach, creativity, and decision-making process. Emphasize the positive outcomes and any measurable improvements resulting from your actions. Additionally, demonstrate your ability to collaborate with others and adapt to changing situations to achieve effective solutions.

Master the Technique ⭐ Familiarize yourself with the STAR interview response technique, which stands for Situation, Task, Action, and Result. This method helps you structure your answers in a clear and compelling way. Start by describing a specific Situation where you faced a challenge or problem, outline the Task you needed to accomplish, detail the Actions you took to address the problem, and conclude with the Result of your efforts. This structured approach not only helps you deliver a coherent story but also emphasizes your problem-solving process and outcomes.

El secreto del método STAR es el storytelling, es contar esa historia que pudiste como candidato resolver con éxito en tu vida o experiencias laborales pasadas. Cuenta una historia, el rol que ocupaste, qué hiciste para resolverlo y finalmente el final feliz.

Take some time to reflect on past experiences where you successfully solved problems. Think about specific situations, the challenges you faced, and the actions you took to overcome them.

Mi punto de vista de manera resumido: Ejemplos específicos: Proporciona casos reales de problemas que hayas enfrentado, cómo los resolviste y los resultados. Enfoque estructurado: Utiliza métodos organizados como PASO o PDSA para abordar los problemas. Comunicación clara: Explica tus procesos de resolución de problemas de manera clara y concisa. Preguntas inteligentes: Haz preguntas relevantes para comprender mejor el problema. Flexibilidad: Muestra tu capacidad para adaptarte y encontrar soluciones creativas. Colaboración: Destaca ejemplos de trabajo en equipo para resolver problemas. Prepárate reflexionando sobre tus experiencias pasadas y cómo demuestran estas habilidades.

De cada experiencia que te ha tocado enfrentar haz una lista de las habilidades blandas que has podido construir en tu camino profesional, y menciónalas en tus futuras entrevistas. Si te hacen alguna pregunta relacionada a Servicio al cliente, muestra tu hospitalidad, servicio al cliente, buena comunicación, resolución de problemas, flexibilidad, inteligencia emocional.

Mis aporte a esta pregunta seria. *Ejemplos específicos: Proporciona casos reales de problemas que hayas enfrentado, cómo los resolviste y los resultados. *Enfoque estructurado: Utiliza métodos organizados como PASO o PDSA para abordar los problemas. *Comunicación clara: Explica tus procesos de resolución de problemas de manera clara y concisa. *Preguntas inteligentes: Haz preguntas relevantes para comprender mejor el problema. *Flexibilidad: Muestra tu capacidad para adaptarte y encontrar soluciones creativas. *Colaboración: Destaca ejemplos de trabajo en equipo para resolver problemas. *Prepárate reflexionando sobre tus experiencias pasadas y cómo demuestran estas habilidades.

Para fomentar el pensamiento creativo a mi me ha servido la teoría de los 6 sombreros para pensar de Edward de Bono, en dónde analizo el problema de 6 diferentes formas, siendo a veces emocional, racional, pesimista, creativo, optimista. Esto me ayuda a salir de la caja y tener distintas perspectivas sobre el mismo objetivo a resolver.

La creatividad es necesaria para la solución de problemas, porque te permite encontrar alternativas diferentes a las que estás acostumbrado y esto va ayudar

Provide examples of times when you approached problems with innovative and creative solutions. Employers appreciate candidates who can think outside the box and come up with unique ideas.

La comunicación según punto de vista es la base de cualquier relación. Es importante aprender a comunicarnos de forma asertiva y de ambos lados, cuidando mi lenguaje corporal y escucha activa.

When discussing your problem-solving experiences, make sure to articulate your thought process clearly. Explain the steps you took to analyze the problem, brainstorm solutions, and implement the chosen solution effectively.

After discussing your problem-solving skills during the interview, consider following up with a thank-you email that reiterates your interest in the position and highlights your problem-solving abilities once again.

To show problem-solving and analytical skills, three of the top questions I've heard recently are: 1. "Can you describe a challenge that the team or department is currently facing?" This shows a willingness to understand the team's needs and devise ways to tackle these issues. 2. "How does the company approach innovation, and could you give an example of a recent problem that was solved innovatively?" This demonstrates an interest in creative thinking and a desire to learn from past challenges and solutions. 3. "What tools and processes does the company use to encourage collaborative problem-solving among teams?" This hints at a readiness to engage with others in solving complex problems and an interest in leveraging collective expertise.

highlighting critical thinking abilities, adaptability to new situations, collaboration/teamwork experiences, examples of overcoming challenges, effective communication of solutions, creativity in problem-solving approaches, learning from failures, seeking feedback for improvement, staying calm under pressure, prioritizing tasks based on impact, using data analysis for decision-making, and demonstrating problem-solving frameworks/methodologies. Emphasize real-world examples, structured approaches, and positive outcomes to showcase your problem-solving capabilities effectively in interviews.

Encourage candidates to research and understand common challenges and trends within the specific industry or role they are applying for, aligning with findings from the World Economic Forum Future of Jobs Report 2023, which emphasizes the importance of industry-specific skills in addressing evolving workplace needs.

To showcase your problem-solving skills in an interview, start by clearly defining the problem you addressed in a previous role or project. Explain the steps you took to analyze the situation, highlighting how you gathered and assessed relevant data. Describe specific strategies or tools you employed to address the problem, emphasizing any innovative or creative approaches you used. Share the outcome of your efforts, focusing on tangible results and improvements made. Throughout, use concise language and quantify your success where possible. This method demonstrates your analytical ability, decision-making process, and capacity to effectively solve problems, making you a strong candidate.