When faced with unclear feedback from an audience member, itâs key to clarify without confrontation. Try these tactics:
- Ask open-ended questions to encourage elaboration without sounding defensive.
- Paraphrase their comments back to them for confirmation and further clarification.
- Seek examples or specifics that illustrate their point, providing context for their feedback.
What strategies have you found helpful when interpreting vague feedback?
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When receiving vague feedback, ask clarifying questions with empathy: "I appreciate your input. Could you share more about what specific aspects you found unclear?" Acknowledge their perspective: "I understand itâs sometimes hard to pinpoint the exact issue." Offer examples to guide them: "Are you referring to the project timeline or the resource allocation?" This encourages open dialogue, shows you value their opinion, and helps uncover actionable insights, making them feel heard and understood while refining your approach.
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A true leader stays calm, questions, understands the query and incorporates the audience member's inputs when receiving vague or rough feedback. Ask them "Why do you feel we're not on the same page? If he/she is an experienced person, say something like: "I understand you are experienced, but could you help me understand more about why you feel this way?" Support your point on the feedback provided with examples to help the audience members understand and provide more justified stats and a data-driven approach and clarification on the topic.