Stay calm and quickly assess the issue. If possible, switch to a backup device or presentation format. Communicate the delay to your audience and keep them engaged with relevant discussion. Use any available IT support and have a contingency plan ready. After resolving the glitch, smoothly transition back to your presentation, ensuring minimal disruption.

In these cases, it is vital to have a good handling of the unexpected, something that is worked on a lot in the subject of public speaking. It is important to remain calm and in a good mood (using a few jokes) while solving the problem.

During a sales presentation, a technical glitch can be stressful, but staying calm is key. Quickly assess the problem—whether it's connectivity or a device issue. Having a backup plan, like a second device or printed materials, ensures you’re prepared. While troubleshooting, keep the audience engaged by discussing key points. Utilize resources like IT support if needed, and once resolved, smoothly continue. Handling the glitch with confidence shows your ability to manage challenges effectively. Lastly you have to remember what happened and make sure you minimize these issues in future.

Once you've calmed your nerves, quickly assess the situation. Determine if the issue is hardware-related, like a loose cable, or software-related, such as a frozen application. Identifying the problem swiftly is crucial. If it’s a simple fix, address it immediately. For more complex issues, consider restarting the application or device. While time is critical, ensuring you accurately diagnose the glitch is essential to resolving it efficiently and getting your presentation back on track.

I cannot count the number of times something went wrong during a critical presentation. I agree that your initial reaction, as well as a quick and accurate diagnosis, are essential. Engaging in an impromptu Q&A is a great way to surface and address objections that had not been mentioned until then, and to better qualify each stakeholder's position in relation to your service. In some rare cases, the only viable backup plan is to reschedule the presentation. In any case, it is important to use humor to defuse tension and to return with a new presentation that incorporates everything you've learned, addressing every additional need you may have uncovered.