clearly identify and document the specific problems. This could involve gathering data on the employee’s work output, quality of work, adherence to deadlines, and communication effectiveness. It’s essential to differentiate between personal issues and professional performance concerns. Collect evidence that supports your observations about the employee’s performance. This may include emails, reports, feedback from colleagues, or any other relevant documentation that illustrates the performance issues. Ensure that this evidence is factual and objective to avoid any bias.

Schedule a video call with the employee, and try to find out what're the challenges they're facing wether it's personal difficulties, organizational changes, or other factors that's affecting their performance. Help them prioritize their tasks by setting goals and deadlines. Provide support to get them back on track such as additional training, or even adjusting their workload temporarily.

Comunicação aberta e frequente: Utilize ferramentas de videoconferência para conversas regulares e feedback claro e construtivo. Identifique as causas: Investigue se o problema está relacionado a ferramentas, carga de trabalho, metas ou questões pessoais. Crie um plano de ação: Defina metas claras, estabeleça prazos e ofereça o suporte necessário. Monitore o progresso: Acompanhe de perto o desenvolvimento do funcionário e ajuste o plano se necessário. Documente tudo: Mantenha um registro de todas as conversas e acordos.