To keep stakeholders informed during project delays amid peak workloads, establish clear and proactive communication. Begin by identifying the root causes of the delay and assessing its impact on the timeline. Use concise, well-structured updates—via emails, meetings, or dashboards—to explain the situation, revised timelines, and mitigation strategies. Be transparent, emphasizing your commitment to resolving issues while highlighting progress in other areas to maintain confidence. Tailor the communication to each stakeholder’s concerns, focusing on their priorities. Regularly update them on milestones achieved, and provide opportunities for feedback to ensure they remain engaged and aligned with the project’s direction.

Ethically, we are all bound to maintain transparency. Without this simple principle, our trust and respectability is tarnished. This applies to every level possible.

Keep daily records of delays (where, why, who, when, and how). Submit early warning notice of delay, what's causing it, who are responsible parties for delay. Include fragments in schedule of delay events and determine whether this impacts CP. Identify whether the delay was identified as a risk and if there is contingency for this delay. Follow the Contract in requirements for submitting notices of time extension. Is the delay excusable/non-excuseable, compensable/ non-compensable and finally concurrent or non-concurrent.