volve team members in adapting the protocol to the specific needs of your clinic. This fosters ownership and reduces resistance.

Implementing new protocols is essential for standardizing patient care and applying evidence-based practices. Clearly communicating the rationale—often driven by regulatory requirements, accreditation standards, or specific incidents—to healthcare team members is crucial. Involving key stakeholders in the decision-making process fosters ownership and facilitates smoother implementation. As the saying goes, “Engage me, and I will commit.” Therefore, transparent communication, stakeholder involvement, and addressing individual concerns are key strategies in managing resistance to new healthcare protocols.

Protocol pushback? Here’s the hard truth: it’s not about the protocol—it’s about trust. Most resistance isn’t stubbornness—it’s burnout, fear, and frustration from top-down decisions that feel disconnected. Forget another meeting with slides. Here’s what works: 1. Flip the script: Ask the team what they’d change to make it work. 2. Cut the fluff: Ditch anything that feels like bureaucracy for bureaucracy's sake. 3. Own your misses: If past rollouts flopped, acknowledge it. Credibility builds when leaders admit their humanity. Want buy-in? Give people a reason to believe—not just comply.

Change will always be met with resistance. Having a good starting point for your reasoning will lead to a sense of engagement in the eyes of the team. I will share a lesson learned from implemented administrative protocols: "Administration should be customized according to the care that is delivered, not vice versa." Although registration is highly important, for the sake of data analysis, efficiency etc. The core tasks of healthcare professionals is not to be busy with registration and administration, it is delivering the highest quality care. Keep that as a starting point, and transparent communication and team involvement will follow accordingly.

To manage staff resistance to new health care protocols - - Proper manner of communication - Continuous and high-quality training - Willing to listen to the staff's concerns. - Willing to take advice from staff's - organizing meetings, events, & open forums. - Provides them with rewards or other benefits. - Establish a positive and stress-free workplace environment. It all contributes to the realisation of the staff, this is necessary for our organization's growth and development & the maintenance of a healthy bond between staff & management, which can only be achieved through open communication.They easily accept the protocols without resistance. It boosts confidence and professionalism, which leads to higher-quality patient care.