Your client is reluctant to share crucial information. How can you navigate this conversation effectively?

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To encourage your client to open up, create a safe space for dialogue. Use these strategies:

- Reaffirm confidentiality and the importance of their information for achieving their goals.

- Ask open-ended questions to facilitate discussion and show genuine interest in their concerns.

- Offer examples of how similar information has been handled discreetly and effectively in the past.

How do you encourage clients to share vital information? Chime in with your strategies.

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