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Open the appDrowning in customer emails? Share your strategies for managing a busy after-sales team effectively.
In such a case, prioritizing the inquiries in terms of importance and urgency should be the first step. After categorization with matrix will show you the path.
Dealing with delayed deliveries?
Your client wants more services post-sale. How do you navigate their request effectively?
You discover systemic issues in your after-sales processes. How will you address and rectify them?
Your after-sales team is facing irate customers. How can you provide them with the support they need?
5 contributions
You're facing evolving after-sales challenges. How do you continuously optimize your data analytics strategy?
2 contributions