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AI in Finance: Ethical and Social Implications

What are the social implications of using AI in finance?

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Artificial intelligence (AI) is transforming the finance industry, from automating tasks and processes, to enhancing customer service and decision making, to creating new products and markets. But what are the social implications of using AI in finance? How does it affect the roles and responsibilities of financial professionals, the rights and expectations of customers, and the risks and opportunities of society at large? In this article, we will explore some of the ethical and social challenges and opportunities that AI poses for finance.

Key takeaways from this article
  • Embrace upskilling:
    Continuous learning is key for finance professionals to work effectively with AI. Invest in training for data literacy and critical thinking to stay ahead of the curve and ensure you can interpret AI-driven insights.
  • Data rights protection:
    With AI, safeguarding customer privacy is paramount. Make it a priority to protect personal data by adhering strictly to privacy laws and promoting transparency about how you handle client information.
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