Reliability in value stream involve defining value from customer perspective and implementing practices that prioritize customer satisfaction and business outcome 1 Identify and understand specific needs, preference and expectation of customers, define clear value proposition that articulate unique benefits and advantage offer to customers 2 Foster a customer centric culture in organization 3 Implement robust quality assurance processes and practice through the value stream 4 Identify and mitigate risk that could impact quality and reliability of value stream 5 Monitor performance of value stream in real time to identify and deviation from expected outcome 6 Foster collaboration and alignment across function and team

From the customer's perspective, value refers to the perceived benefits and advantages they gain from a product or service in relation to the costs (monetary, time, effort) incurred to obtain it. Understanding and delivering value is essential for customer satisfaction and loyalty. Regularly assessing and adapting to customer expectations ensures that the value proposition remains relevant and competitive in the marketplace.

Quality and reliability in the value stream are maintained through rigorous testing and constant feedback. Strong testing processes at each step catch issues early. For example, thorough checks during manufacturing ensure consistency. Encouraging teamwork and accountability ensures commitment to excellence. This approach improves the reliability and quality.

Una buena práctica para garantizar la calidad y la fiabilidad en el flujo de valor implica seguir prácticas ágiles tomar al proyecto de mejora con entregables de manera incremental, las pruebas automáticas y el feedback continuo, así como aplicar los principios de gestión Lean como el enfoque en el valor del cliente y la mejora continua. Esto asegura que el producto final cumpla con los estándares de calidad y satisfaga las necesidades del cliente de manera efectiva... la clave está en prototipar y en equipo con el cliente testear si el flujo cumple con sus expectativas. Espero sea útil mi aporte.

Defining value from the customer's standpoint hinges on a deep understanding of their specific needs, desires, and challenges. To identify "added value" within the value stream, it's paramount to ascertain what customers truly value and what they are prepared to spend on.

To ensure quality and reliability in your value stream, integrate the Quality Function Deployment (QFD) House of Quality with value stream mapping. Understand customer needs, construct the QFD matrix connecting requirements to technical features, and map the current value stream. Identify waste sources, inefficiencies, and align the QFD with the value stream. Implement continuous improvement, measure KPIs, establish a feedback loop, engage employees, and adapt iteratively. This integrated approach ensures a customer-focused, efficient, and reliable value stream.

Mapping the current value stream offers teams a clear visualization of the entire process, enabling them to identify inefficiencies, bottlenecks, and areas for improvement. This enhances team collaboration and communication as everyone gains a comprehensive understanding of how their work fits into the larger context, fostering alignment towards common goals and streamlining workflows.

Para mapear o fluxo de valor, é importante se atentar a alguns pontos: - Que características irão definir qual o produto a ser mapeado (ou família). ex: Volume, faturamento, criticidade, margem,etc.... Essa característica é muito pessoal de cada empresa ou processo. - Após essa definição, realizar o mapeamento do fluxo de valor com time multidisciplinar para que haja discussão de alto nível sobre as informações que serão colocadas no mapeamento. - O mapeamento precisa refletir a realidade, então, é preciso escolher o melhor momento de realizá-lo. Ex: Realizar em horário e dia que mais reflete a realidade do processo.

From my perspective, initiating the project with DMAIC would be my preference. After mapping the current value stream, the initial step involves determining whether the primary areas for improvement revolve around process redesign or reducing variations within the process. This assessment informs the subsequent tool selection process.

L'analyse des principaux problemes qualité nous a guidés pour installer des portes de qualité à ces points critiques, où des inspections rigoureuses ont été effectuées pour détecter et corriger les défauts précocement.Nos équipes ont été formées à l'importance de ces contrôles et à l'utilisation d'outils comme le « 5 pourquoi ». Des audits réguliers ont assuré l'efficacité continue des portes de qualité. En plaçant la qualité au cœur de notre production, nous avons renforcé notre culture d'excellence.

O método a ser utilizado na proposta de melhoria vai depender dos resultados encontrados do estado atual. Exemplos que podem aparecer: - Baixa eficiência de equipamentos: Realizar análises das principais paradas e trabalhar a partir disso com as ferramentas adequadas; Alguns exemplos: TRF, TPM (MA ou MP). - Qualidade: realizar análise de causa raiz e propor plano de ação - Pode ser usado Six Sigma, PDCA, A3, MASP,etc. -Alto nível de estoque: Análise de dimensionamento de estoques, estratégia de programação, entre outros.

Quality gates bring many benefits. They set clear criteria and checkpoints. Hence, team members know what to do. It reduces confusion and ensures everyone follows the same standards. They create accountability. By catching problems early, they allow for quick fixes and prevent bigger issues. They also offer chances for feedback and learning. This fosters continuous improvement. Checkpoints reduce stress and minimize rework. They enhance collaboration as they require input from multiple teams. This leads to better communication and stronger teamwork. Ultimately, they ensure the final product meets customer expectations. By adding quality gates, you improve output quality AND create a more supportive work environment.

When employing a DMAIC approach in your project setup, monitoring improvements using predefined metrics becomes seamless. This transparency ensures progress remains on track towards desired objectives. Consistent measurement of enhancements also nurtures a quality-focused culture, involving employees and promoting continuous improvement to enhance customer value.

É importante desenhar o to be como condição alvo e após a implementação das melhorias encontradas no as is, monitorar se realmente estão sendo atingidas. Importante ressaltar que o plano de implementação deve ser feito em fases e que essas condições alvo devem ser monitoradas conforme cada fase de implementação for avançando.