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How to Validate and Normalize Feelings in Peer Support

How can you validate and normalize feelings of someone sharing their story with you?

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When someone shares their story with you, they are trusting you with their emotions, experiences, and perspectives. As a peer supporter, you want to create a safe and supportive space for them to express themselves without judgment, criticism, or advice. One of the ways you can do that is by validating and normalizing their feelings. This means acknowledging what they are feeling, showing empathy and understanding, and helping them see that they are not alone or abnormal in their reactions. In this article, you will learn how to validate and normalize feelings of someone sharing their story with you, and why this is important for building rapport, trust, and empowerment.