Do you navigate interviews with a mix of firmness and kindness? Share how you strike that balance.
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In interviews, Iâve encountered overly apologetic candidates, and it's important to strike a balance between assertiveness and empathy. I recall one instance where a candidate kept apologizing for minor mistakes. I calmly acknowledged their nervousness and gently encouraged them to focus on their strengths. While being firm about the expectations, I reassured them that occasional errors are human and part of the learning process. By creating a safe space, I could see the shift in their confidence. It's about guiding them without undermining their potential, allowing authenticity to shine through.
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Hello everyone, Today, I want to share a perspective from the point of view of HR (Human Resources). HR is often blamed when updates aren't provided, whether from the employee's perspective or management's. Personally, I am proud to be in HR because I've been able to assist candidates just as others once helped me. In conclusion, saying "I will get back to you" is not something HR enjoys; sometimes it's unavoidable. So, please try to understand that HR professionals are employees too. Feel free to keep making memes, but keep this perspective in mind.
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1. By clearly outlining the interview structure, expectations, and details of the role at the start. This establishes a professional atmosphere and demonstrates organization and focus. 2. A friendly introduction, recognizing any potential nervousness the candidate might feel, and create a comfortable environment. A simple, reassuring comment can help ease their anxiety. E.g we are only having a discussion. Take a deep breath, do you need water?
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When a candidate is overly apologetic, reassure them that it's okay and gently steer the conversation back to their strengths. Kindly remind them there's no need to apologize, as you're focused on learning about their experiences. Stay warm but clear to create a comfortable space for them to shine.
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1. Set a Positive, Supportive Tone 2. Redirect Focus to Their Strengths 3. Gently Redirect Apologies 4. Encourage Confidence 5. Be Direct but Kind 6. Probe Deeper into the Apologetic Behavior 7. Encourage Constructive Self-Reflection 8. Model Assertiveness for the Candidate 9. Be Mindful of Nonverbal Cues 10. Wrap Up with Encouragement Balancing assertiveness and empathy when dealing with an overly apologetic candidate involves creating a supportive, judgment-free environment while gently steering them towards more confident communication. Acknowledge their feelings, redirect focus to their strengths, and encourage positive, reflective responses. This will help them feel more comfortable and allow you to assess their potential effectively
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