Adapting to clients' resistance to remote meetings requires understanding and tact. To ease the transition:
- Offer a hybrid option, combining in-person and virtual elements to accommodate comfort levels.
- Use engaging presentation tools to make remote meetings more interactive and less daunting.
- Provide clear instructions on using meeting platforms and offer a test run to build confidence.
How do you persuade hesitant clients to embrace virtual meetings? Feel free to share techniques that work for you.
-
Its not a one-sized fits all. Co-design with them what the various comms and engagement channels and routines look like. Theyâre more likely to be accepting what theyâre involved in having a say in, and theyâre more than likely to be fine with remote engagement for some things, once itâs discussed vs imposed.
-
RESISTANCE HAS CAUSES Being practical, people disliked change, and any resistance has possible causes: 1. Doesnât understand why, and the impacts both for organization as well individual when people donât participate. Perceive irrelevant could potentially trigger withdrawal from participation. 2. Worry that unable to cope with change. Remote meeting as a solution often involves new way of doing things. Offer training as well companion or buddy along transition to adapt to new way. 3. Missing of privileges. Often a change action is deconstructing status-quo, whereas people enjoy privileges of old model. Loss of privileges may trigger resistance. Discuss on how new way of doing things could get and acquire substitute of privileges.
-
The benefits of remote meetings have to be communicated clearly with the client. The advantages include but not limited to moving information but the client from the client's location.. This saves the cost of hiring a meeting venue and transportation costs involved for the client to come down from another location. Remote meetings allow for high volume participation of people who are in numerous locations. Remote meetings allow sharing of slides which saves the time to set up a projector and effect a presentation. Remote meetings allow for recording which will be reviewed to trigger process realignment and product repositioning. Remote meetings allow the client to have a meeting at any time of the day or night.
-
To address clients resistant to remote meetings, highlight the time-saving benefits and flexibility they offer. Provide clear agendas and ensure seamless tech support, while also remaining open to occasional in-person meetings to accommodate their preferences and build trust.