Focus on your core business while we handle the day-to-day management of your servers. Experience proactive monitoring, expert support, and guaranteed uptime—partner with Atlantic.Net for 24x7x365 server management that delivers results. For faster application deployment, free IT architecture design, and assessment, call 888-618-DATA (3282) or email us at [email protected].
Server Management Services
Free Up Your IT Resources With Managed Services
Server Management Services
Atlantic.Net can help manage your hosted server infrastructure. You can take advantage of our server management services and bring focus to your core business. Coupled with Server Management Services and your choice of hosted infrastructure; Atlantic.Net can help you achieve your business goals and help you stay focused on your core business. We provide the following services:
Available Operating Systems
Atlantic.Net One-Click Apps
General Features
Database Service Support
Control Panel Support
DNS Support
Email Server Support
File Sharing
ETP, FTPS, SFTP
Load Balancing
OnWatch Platinum Monitoring Platform
Server Migrations
Server Patching and Updates
Vulnerability Scans
Web Server Support
Web Service Support - SSL
VPN Support
Available Operating
Systems
Windows Server: 2016, 2019, 2022
Rocky Linux: 8
Debian: 10, 11
Ubuntu: 20.04 LTS, 22.04 LTS
Atlantic.Net One-Click Apps
cPanel/WHM
LAMP
LEMP
MySQL
NextCloud
WordPress
General Features
- Server deployment while following industry best practices, including server hardening
- General baseline performance metrics completed and provided upon initial release
- 20% discount on Atlantic.Net Professional Service Agreements
- Dedicated Account Representative
- Upon request, troubleshoot issues relating to server network connectivity, host load, and server operating systems
- Reinstall server operating system as needed
Database Service Support
Note: This does not include support
query analysis
Supported platforms:
MSSQL2017/2019; MySQL 5.7+, 8.x Recommended;
Percona 5.7+, MariaDB 10,4+
Assist with setting up
local database backups
Installation and secure
configuration of database users
Assist with import of
remote databases
Assist with setting up
new database and database users
Assist with basic
security changes
Control Panel
Support
cPanel / WHM
Plesk
Drupal
Note: Support is always current LTS version
DNS Support
Web portal available to allow
for client to make their own changes
Assist with importing
customer provided DNS information to
Atlantic.NetDNS servers
Implement DNS changes on
Atlantic.Net DNS servers and help facilitate
migrations to
Atlantic.Net services
Assist with advanced DNS
configurations, such as setting up domain
keys and SPF records
Assist with troubleshooting
DNS resolution problems
Email Server
Support:
Install and configure Mail
Server on Windows or Linux server,
including Mail Transfer Agent
(MTA) and Webmail portals
Enable anti-spam and
anti-malware settings by configuring e-mail virus
and spam scanners,
rate-limits, and Realtime Blackhole List checks
Assist with setting up
mail-related DNS records
Assist with setting up new
domains
Assist with setting up new
users
Assist with troubleshooting
mail delivery and mail queue issues
Provide customer with
settings needed to set up e-mail client for
receiving e-mail
File Sharing:
Includes support for Windows
and Linux file shares
Assist with setup and mapping
of NFS shared folder
Assist with setup and mapping
of Samba/SMB shared folder
Assist with setup and mapping
of SSHFS shared folder
Assist with setup and mapping
of Windows shared drive
FTP, FTPS, SFTP:
Includes support
for Linux and Windows systems
Assist with
setup and configuration FTP, FTPS, and SFTP
Assist with
setup of new users
Load Balancing (optional add-on):
Configure load balancing to
distribute incoming application traffic
across multiple servers
Configure load balancing
service type - Round Robin, Static Round
Robin, Least Connections, IP Source
Configure load balancing
features - sticky sessions, health checks,
SSL termination, multi-port, connection throttling
Note: GeoIP Load Balancing
also available via Edge Protection service
OnWatch Platinum Monitoring Platform (as requested):
ICMP
monitoring
SNMP-based CPU
usage
SNMP-based RAM
usage
SNMP-based
Disk I/O
SNMP-based NIC
throughput
Hardware RAID
status (if applicable)
Website, E-Mail,
MySQL port status
Server
Migrations:
Assist with migrating client data from another hosting
provider and with getting started on Atlantic.Net's Managed Platform server
Server Patching
and Updates
Upon request, install
requested updates and patches
Automated patching service
available
Critical patches installed
daily
General patches installed
monthly
Schedule times for server
reboots after patching, if needed
Upon request, pre-patch
report on the current status of pending
updates
Upon request, post-patch
report on the application of the latest
updates
Vulnerability
Scans
Note: This does not include support for site code
or
query analysis
Supported platforms:
MSSQL2017/2019; MySQL 5.7+, 8.x Recommended;
Percona 5.7+, MariaDB 10,4+
Assist with setting up
local database backups
Web Server
Support:
Includes support for Windows
IIS, Apache, Nginx
Install and configure
requested common web extensions, such as PHP
Apply general security tweaks
and performance optimizations
Assist with setting up new
websites
Assist with setting up domain
redirects and rewrites
Assist with setting up custom
logging
Assist with enabling web
authentication
Assist with server generated
outbound e-mail issues
Assist with troubleshooting
connectivity to an SQL server
Assist with troubleshooting
permissions and file issues
Assist with evaluating
customer logs
Web Service
Support - SSL:
Assist with
order and setup of SSL for hosted domain
Web Server
Support:
Assist with configuration of
Client-based VPN (user authentication)
Assist with configuration of
Site-to-Site tunnels
Assist with setup of access
lists to ensure VPN is restricted to
specific servers and accounts
Upon request, modify VPN
configuration settings
Notes:
Atlantic.Net is unable to assist with any website or database content generation, scripting or programming
Atlantic.Net may request removal of any installed third-party application prior to troubleshooting server issues if there is reason to believe the application may impact server performance or reliability
Award-Winning Service
Millions of Cloud Deployments Worldwide
® Each logo is the registered trademark of its respective company.
Dedicated to Your Success
- Jason Coleman
VP of Information Technology, Orlando Magic
"After evaluating a range of managed hosting options to support our data operations, we chose Atlantic.Net because of their superior infrastructure and extensive technical knowledge."
- Erin Chapple
General Manager for Windows Server, Microsoft Corp.
"Atlantic.Net’s support for Windows Server Containers in their cloud platform brings additional choice and options for our joint customers in search of flexible and innovative cloud services."
Share Your Vision With Us
And We Will Develop a Hosting Environment Tailored to Your Needs!
Contact an advisor at 866-618-DATA (3282), email [email protected], or fill out the form below.
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Don't just take our word for it: Cyber Defense Magazine recognized Atlantic.Net as "Most Innovative Cloud Hosting Provider" in the 2024 Global Infosec Awards.
