This is happening sporadically. We followed the guide and implemented webhook elements. I am including the screenshot of the woocommerce message as requested. The grey warning is active because we then changed the order status manually
This is the reference order where the stripe payment and change of order status was not activated. I deleted customer data for privay
2023-05-07T16:11:58+00:00 DEBUG
====Stripe Version: 7.4.0====
====Start Log====
payment_intents/pi_3N5A64JfvNDzSIA302W8M78O request: Array
(
[amount] => 3113
[currency] => EUR
[statement_descriptor] => Labevolution.it
[description] => LABEVOLUTION - Ordine 12694
[customer] => cus_NqrvvVaIeB2FU3
[payment_method_types] => Array
(
[0] => card
)
[metadata] => Array
(
[customer_name] => *****
[customer_email] => ****@gmail.com
[site_url] => https://www.labevolution.it
[order_id] => 12694
[order_key] => wc_order_ylHIFoqL0aFqV
[payment_type] => single
)
)
====End Log====