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  • Thread Starter Beximus

    (@beximus)

    No, don’t worry, I’ve got it! There seemed to be a clash between this and the Table Rate plugin – even though there wasn’t anything in the Table Rates, I switched off the plugin and the options disappeared!

    Thanks though.

    Thread Starter Beximus

    (@beximus)

    Hi, thanks for your reply.

    Sorry, I’ve changed the photos now to make them public!

    Here’s my System Status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.swanseashop.co.uk
    Site address (URL): https://www.swanseashop.co.uk
    WC Version: 5.2.2
    REST API Version: ✔ 5.2.2
    WC Blocks Version: ✔ 4.7.2
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.1.5
    Log Directory Writable: ✔
    WP Version: ❌ 5.6.4 - There is a newer version of WordPress available (5.7.2)
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.3.27
    PHP Post Max Size: 12 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.74.0
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.34
    Max Upload Size: 12 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.8.1
    WC Database Prefix: wp_
    Total Database Size: 114.89MB
    Database Data Size: 102.01MB
    Database Index Size: 12.88MB
    wp_woocommerce_sessions: Data: 3.09MB + Index: 0.07MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.15MB + Index: 0.07MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.80MB + Index: 0.60MB + Engine MyISAM
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    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    ### Post Type Counts ###
    
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    attachment: 233
    nav_menu_item: 17
    page: 15
    product: 161
    product_variation: 7
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    shop_order: 1447
    shop_order_refund: 3
    slide: 4
    wooframework: 154
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (9) ###
    
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    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.17.0
    Members: by MemberPress – 3.1.5
    Really Simple SSL: by Really Simple Plugins – 4.0.14
    Predictive Search for WooCommerce: by a3rev Software – 5.3.13
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    Homepage Control: by WooThemes – 2.0.3
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    ### Dropin Plugins (1) ###
    
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    ### Settings ###
    
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    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #4 - /
    Basket: #5 - /cart/
    Checkout: #6 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Storefront
    Version: 3.5.1 (update to version 3.7.0 is available)
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 94
    Oldest: 2021-04-29 07:21:42 +0000
    Newest: 2021-05-28 09:56:19 +0000
    
    ### Status report information ###
    
    Generated at: 2021-05-28 15:33:40 +01:00
    

    I was hoping that it would be a quick thing that maybe I missed, but if it turns out to be too complicated, I will contact support. Thank you!

    Thread Starter Beximus

    (@beximus)

    What should I be looking out for in the code? I’ve looked, but I can’t see anything pertaining to shipping or postage in there.

    Thread Starter Beximus

    (@beximus)

    They’re not https://imgur.com/a/IaKxhT8

    The person who set up the site seems to have done it mostly through CSS and code rather than the settings, so I’m not sure exactly how the postage works as there’s nothing in the options to really play with. We are using the Royal Mail Plugin, which may be why postage is working elsewhere.

    • This reply was modified 4 years, 1 month ago by Beximus.
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