Ahmed Amir Hossain
Forum Replies Created
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Forum: Plugins
In reply to: [FundEngine – Donation and Crowdfunding Platform] Crowdfund page 404Hi mikejkelley,
Hope you are doing fine. We haven’t received any response from you regarding the issue you have faced and assuming that the issue is resolved now. We respectfully ask you to reconsider your rating. A one-star review on a public platform can mislead potential users and negatively impact the reputation of our plugin. Considering these factors, we earnestly hope you will revisit your rating decision.
We appreciate your attention to this matter and look forward to your response.
Regards,
AmirHi laonama,
We apologize for the inconvenience you experienced. We are pleased to inform you that the issue has been resolved. Please update the plugin to the latest version to ensure optimal performance.
We kindly ask you to reconsider your review, as a one-star rating can significantly impact our reputation. We appreciate your understanding and cooperation.
Best Regards,
AmirHi momo-fr,
Hope you are doing fine. We like to let you know that all the strings in GutenKit are now translatable. Please review them on your end, and let us know if you encounter any issues. We will address any problems as quickly as possible.
Regards,
AmirHi itapress,
Hope the message finds you well. This issue has been forwarded to our development team for further investigation. You will be informed if the issue get fixed. Your patience is highly appreciated during this time.
Regards,
AmirHi basbuis,
I hope you are doing well. In our development environment, we have not encountered any overlapping issues with the heading and text block in container. Could you please send me a video demonstrating the two issues you mentioned? This will help us replicate the problems on our end more easily.
Looking forward to your response.
Regards,
AmirHi basbuis,
Thanks for reaching out to us. Thanks again for notifying us about this error. We’re eager to assist in resolving it. To understand the issue fully and offer a suitable solution, could you please describe the steps needed to reproduce the error? A video of this process would be greatly appreciated. This will allow us to replicate the problem on our end and pinpoint the root cause.
Looking forward to your response.Regards,
AmirHi itapress,
Hope you are doing fine. Could you please check it now? If the issue still persists, please let us know. We will investigate and update you accordingly.
Regards,
AmirHi itapress,
I hope you’re doing well. The readme.txt file has been updated. Please review it on your end and let me know your feedback.
Regards,
AmirHi momo-fr,
Thank you for reaching out and bringing this error to our attention. We are currently in the development phase, and all issues will be resolved soon. In the meantime, please continue to use GutenKit.
If you encounter any difficulties while using GutenKit, don’t hesitate to contact us.
Regards,
AmirHi itapress,
I hope this message finds you well. The translation issue has been resolved in the latest version of the ElementsKit Lite plugin (version 3.2.0). Please update the plugin to experience the fix. If you need any further assistance, please let me know. Thank you once again for bringing this issue to our attention.
Regards,
AmirHi itapress,
Hope the message finds you well. This issue has been escalated to our development team for further investigation. Rest assured, we are diligently working towards resolving the issue promptly and will keep you informed of the progress. Your patience is highly appreciated during this time.
Regards,
AmirHi itapress,
Thank you for reaching out to us. It looks like the strings on lines 255 and 11 have been translated correctly. I used the Loco Translate plugin for this task. To understand this better, please watch this video. Could you let us know which translation plugin you used? If possible, please share a video demonstrating the issue. We will review it and get back to you with an update as soon as possible.
We look forward to your response.
Regards,
AmirHi mirzayan,
Thank you for reaching out to us. We apologize for the inconvenience you’ve experienced with the MetForm plugin. We regret that your interaction with our plugin was not satisfactory and appreciate you bringing this to our attention. I understand the issues you’re encountering. Let’s begin troubleshooting with the following steps:
- Onboarding Steps: First of all, please make sure that you have completed each step of the Onboarding section that appears after activating the plugin for the very first time. If you can confirm that it is done, then proceed to the next step.
- Clear Cache: Clear all levels of cache, including but not limited to Server cache, WordPress (optimization plugin) cache, CDN cache, and Browser cache. Hope the issue will be solve then.
- Isolate the problem: Disable all plugins (with the exception of Elementor/Pro and MetForm), and temporarily switch your WordPress theme to Hello theme. If this resolves the issue, gradually reactivate your plugins and theme one by one, until identifying the conflicting plugin or theme.
- Change Permalink: Also, change the permalink and then check whether the plugin is working or not. Watch this video to see how to change permalinks.
We hope the issue will be resolved after following the steps provided. However, it’s unfortunate that you haven’t created a support thread to inform us about this problem. We highly value feedback from our customers and take all complaints seriously, striving to respond to all inquiries promptly.
We kindly ask you to reconsider your review, as a one-star rating can significantly impact our reputation. Your understanding and cooperation are greatly appreciated.
Best Regards,
AmirHi stefanomth,
Thanks for reaching out to us.
We understand that you are experiencing a problem with the MetForm plugin when updating the form. Here are a few steps that we can start with to troubleshoot this issue:
- Theme Switch: Try switching to a default WordPress theme like Twenty Twenty-One/ Hello Elementor to see if the problem persists. This could help identify if there’s a conflict with your current theme.
- Plugin Conflict Test: Disable all plugins (with the exception of Elementor/Pro, MetForm,. If this resolves the issue, gradually reactivate your plugins one by one, until identifying the conflicting plugin. This could help identify if a specific plugin is causing the issue.
Please let us know if the problem persists after trying these steps or if you cannot do anything. We will take a closer look at this issue and help you find a solution as soon as possible.
Regards,
AmirHi auditt,
Thank you for contacting us.
Our HubSpot integration seamlessly syncs with MetForm. Before proceeding, could you please verify that you’ve followed the setup instructions outlined in our documentation? If the problem persists, kindly provide detailed steps on how you created the form on both platforms and include a video demonstrating the issue. This will assist us in investigating the problem thoroughly and finding a prompt solution for you.
We eagerly await your response.
Regards,
Amir