WP Migrate Lite stalls at Migrating media files…

  • erictheise

    (@erictheise)


    2 weeks, 4 days ago

    I used LocalWP on a development project earlier this year and would like to move some simpler WordPress sites I maintain to that platform. Two are hosted on GoDaddy and when I start the migration, the first step goes quickly and the percentage and byte count behave as expected. The second step, “Migrating media files” hangs after calculating the total size, i.e., after half an hour it’s still at 0% (0.00 B / 626.39 MB).

    Anyone here have suggestions on how to debug this, or have success migrating a fairly straightforward GoDaddy site? Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter erictheise

    (@erictheise)

    2 weeks, 4 days ago

    It finally reported “Migration Failed” at 36:21.

    Plugin Support Delicious Brains Support

    (@dbisupport)

    2 weeks, 4 days ago

    Hi @erictheise!

    WP Migrate Support Team here. Thanks for reaching out with your query! We would be happy to assist.

    Would you be able to send the debugging information from the Help tab on the site you’re having trouble with? You may remove any sensitive info.

    1. Go to the Help tab of your install
    2. Scroll down to the “Diagnostic Info & Error Log”
    3. Copy the content and paste it here, or share the URL if you’ve uploaded the content somewhere

    You may also enable WP_DEBUG before trying another migration, to see if any relevant info is added to the /wp-content/debug.log file.

    Thread Starter erictheise

    (@erictheise)

    2 weeks, 4 days ago

    If I uncheck Media Files the migration picks up Themes & Plugins, then hangs on Other Files (0% (0.00 B / 15.86 GB)), finally failing at 0:46:56.

    Thread Starter erictheise

    (@erictheise)

    2 weeks, 4 days ago

    Hi @dbisupport, thanks for your quick response last night. I am picking up where I left off. Today I am trying to migrate a site that’s a subsite of the main one, i.e., it’s rooted at public_html/example.com; this is GoDaddy’s way. I freshly installed your plugin to that site and am getting a permissions error. I have changed permissions to 775 on wp-content/uploads and all subdirectories but the error persists, even if I deactivate and reactivate the plugin. I can’t believe it should be necessary to grant world permissions.

    • This reply was modified 2 weeks, 4 days ago by erictheise.
    Thread Starter erictheise

    (@erictheise)

    2 weeks, 4 days ago

    Looking back, I do see fileperms() errors in debug.log, but they do not continue with permissions set to 775. I don’t know why the plugin doesn’t see the change.

    [18-Jun-2024 22:15:59 UTC] PHP Warning: fileperms(): stat failed for /home/a5qls5gso4h7/public_html/example.com/wp-content/uploads in /home/p5a5inhb0qn9/public_html/example.com/wp-content/plugins/wp-migrate-db/class/Common/MF/MediaFilesAddon.php on line 190

    • This reply was modified 2 weeks, 4 days ago by erictheise.
    • This reply was modified 2 weeks, 4 days ago by erictheise.
    Plugin Support Delicious Brains Support

    (@dbisupport)

    2 weeks, 2 days ago

    Hi,

    Apologies for repeating this, but would you be able to send us the debugging information from the Help tab on the site you’re having trouble with? You may remove any sensitive info.

    1. Go to the Help tab of your install
    2. Scroll down to the “Diagnostic Info & Error Log”
    3. Copy the content and paste it here, or share the URL if you’ve uploaded the content somewhere

    This info would help us in trying to debug your issue.
    Also, with the fileperms() error, would you please try temporarily disabling any security plugins or settings that you may have in your site, and see if this helps with the issue.

    Kindly let us know how it goes,
    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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