Hi @sramselaar

Warning: Undefined array key “options” in /var/www/clients/client1/web5/web/wp-content/plugins/elementor-pro/modules/theme-builder/widgets/site-logo.php on line 192

The warning message points to the Elementor Pro plugin which is a third-party plugin that we don’t provide support for based on our Support Policy. I recommend that you reach out to the developers of the plugin for further assistance. They will be better equipped to help you resolve any issues you’re experiencing with the plugin.

https://elementor.com/contact/

Now, going back to your original query here: WooCommerce iDeal: cannot select banks.

Could you please provide us with a clear screenshot of what you’re seeing on your end? This will help us better understand your situation and address your concerns more effectively.

If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

Meanwhile, checking your site https://dehoningpot.info/winkel/, I am not seeing the critical error message on my end:

Hey @sramselaar,

Checking your site, I am experiencing an endless load, resulting in me being unable to test much on my end:

Is this the same issue you are seeing on your end, and are referring to when stating that you are unable to select a bank?

If not, can you please share a screenshot of what you are currently seeing so that we can better understand.

Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

Additionally, can you please can you share the following with us here:

• System Status Report: navigate to WooCommerce → Status. Select Get system report and then Download for Support. This will download a TXT file that has the contents of the SSR which you can then share with us here.
• Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

Cheers!

Hi @sramselaar

Thanks for providing the screenshot, this is helpful! 🙂

Same as @beautyofcode, I am also receiving the same endless spinner on your site’s checkout page. However, after inspecting, I can verify that you are using WooPayments iDEAL here, correct?

It looks like a third-party plugin or your theme might be causing the conflict here.

For us to investigate this further, can you please try to switch to the default Storefront theme and only WooCommerce and WooPayments plugins are enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Or, if you’d like someone else to do this work for you, our trusted partner, Codeable, has an offering where they will run this test for $150 USD. If there is time left, they will also fix the problems they found.

Let us know how it goes!