WooCommerce GST Calculation Issue
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Hello,
I am working on site also done setting as per docs and my understanding buy still its showing wrong calculation
For Example – https://www.amreeya.com/product/amreeya-al-firdaus-attar/?attribute_pa_size=6ml
Product cost is – 100 Rs Including GST (i.e. 18%)
I also done setting and asssign same pls check following screenshot of settings
Now if you check the checkout page – https://prnt.sc/MoqvzgbJejn3
It showing 9+9% perfectly but if you check calculation of product value ₹500 if includes 18% GST so the total GST is 90 RS (i.e. 45Rs CGST & 45Rs SGST) but if you check the screenshot the amount showing 38+38 = 76 Rs Only which is totally wrong.
I also checked with shipping taxes setting but none of method working pls guide how i can fix it
its bit urgent as its a live website
Thanks in advance
The page I need help with: [log in to see the link]
Viewing 5 replies - 1 through 5 (of 5 total)
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Hey there, @sandokar48! Thanks for contacting us. I’m happy to help you.
I understand you are having issues with the taxes not being calculates correctly on checkout.
I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.Looking forward to your reply.
Have a wonderful day!
Hello,
Still I am facing same issue pls check System Status report –
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2024-04-05T20:18:22+00:00 CRITICAL Uncaught Error: Attempt to assign property "clicks" on null in /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-summary.php:225 Stack trace: #0 /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/rest/class-rest.php(162): RankMath\Analytics\Summary->get_analytics_summary() #1 /home/u789853455/domains/amreeya.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): RankMath\Analytics\Rest->get_dashboard() #2 /home/u789853455/domains/amreeya.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request() #3 /home/u789853455/domains/amreeya.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch() #4 /home/u789853455/domains/amreeya.com/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request() #5 /home/u789853455/domains/amreeya.com/public_html/wp-includes/class-wp-hook.php(324): rest_api_loaded() #6 /home/u789853455/domains/amreeya.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #7 /home/u789853455/domains/amreeya.com/public_html/wp-includes/plugin.php(565): WP_Hook->do_action() #8 /home/u789853455/domains/amreeya.com/public_html/wp-includes/class-wp.php(418): do_action_ref_array() #9 /home/u789853455/domains/amreeya.com/public_html/wp-includes/class-wp.php(813): WP->parse_request() #10 /home/u789853455/domains/amreeya.com/public_html/wp-includes/functions.php(1336): WP->main() #11 /home/u789853455/domains/amreeya.com/public_html/wp-blog-header.php(16): wp() #12 /home/u789853455/domains/amreeya.com/public_html/index.php(17): require('/home/u78985345...') #13 {main} thrown in /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-summary.php on line 225fatal-errors-2024-05-02-7d40ff968d12037712f98ff7e9806d2f.log
2024-05-02T23:06:38+00:00 CRITICAL Uncaught Exception: Unable to retrieve Merchant Center account status. in /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/google-listings-and-ads/src/API/Google/Merchant.php:248 Stack trace: #0 /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantStatuses.php(386): Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Merchant->get_accountstatus() #1 /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantStatuses.php(188): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantStatuses->refresh_account_issues() #2 /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantStatuses.php(141): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantStatuses->maybe_refresh_status_data() #3 /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantCenterService.php(422): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantStatuses->get_issues() #4 /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/google-listings-and-ads/src/Tracking/TrackerSnapshot.php(104): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantCenterService->has_account_issues() #5 /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/google-listings-and-ads/src/Tracking/TrackerSnapshot.php(71): Automattic\WooCommerce\GoogleListingsAndAds\Tracking\TrackerSnapshot->get_settings() #6 /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/google-listings-and-ads/src/Tracking/TrackerSnapshot.php(53): Automattic\WooCommerce\GoogleListingsAndAds\Tracking\TrackerSnapshot->include_snapshot_data() #7 /home/u789853455/domains/amreeya.com/public_html/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\GoogleListingsAndAds\Tracking\TrackerSnapshot->Automattic\WooCommerce\GoogleListingsAndAds\Tracking\{closure}() #8 /home/u789853455/domains/amreeya.com/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters() #9 /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-tracker.php(215): apply_filters() #10 /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-tracker.php(75): WC_Tracker::get_tracking_data() #11 /home/u789853455/domains/amreeya.com/public_html/wp-includes/class-wp-hook.php(324): WC_Tracker::send_tracking_data() #12 /home/u789853455/domains/amreeya.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #13 /home/u789853455/domains/amreeya.com/public_html/wp-includes/plugin.php(565): WP_Hook->do_action() #14 /home/u789853455/domains/amreeya.com/public_html/wp-cron.php(191): do_action_ref_array() #15 {main} thrown in /home/u789853455/domains/amreeya.com/public_html/wp-content/plugins/google-listings-and-ads/src/API/Google/Merchant.php on line 248pls revert and guide asap its bit urgent
n I already tested –
https://wordpress.org/support/topic/tax-calculation-is-incorrect-2/
Hello sandokar48
Thank you for contacting Woo support again.
Could you share a link to the product shown in this checkout?
https://prnt.sc/MoqvzgbJejn3
I will try to recreate the issue on my end.Also, confirm if the tax settings are the same as shown in these screenshots.
https://prnt.sc/Av4V-dE1TP7b
https://prnt.sc/g2pHJDyzjnQ5Looking forward to your response. 🙂
Best regards.
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