While loading home page, it load sub pages as well

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter netesh

    (@netesh)

    3 years ago

    I have rollback to the previous release, now sub-pages not getting loaded, could you please look into the bug, where should I create a bug. it’s taken me a day to find the root cause.

    screenshot:-
    https://paste.pics/DMD1Y

    you can check my site as well. apnapasand.com

    • This reply was modified 3 years ago by netesh.
    Shahin

    (@skalanter)

    3 years ago

    Hello @netesh,

    First, we have not received any similar reports so far.

    Technically in WordPress, it is not possible to load the main page and meanwhile subpages unless using the iframe or using the custom template for the main page.

    We need to replicate this issue on our end, so please provide more details. Sending a short video or screenshot from the backend of your desired state would be helpful for faster support.

    For troubleshooting, please do the following steps and let me the results:

    1- Head over to WP Dashboard > Plugin.
    2- Deactivate all plugins.
    3- Then, first activate the Ocean Extra plugin.
    4- Check your issue.
    5- Then, activate your plugins one by one
    6- After activation of any plugins, check your issue

    Note: if you have a cache plugin or server cache. You need to clear its cache contents or disable them.

    Please keep us posted.

    Best Regards

    Thread Starter netesh

    (@netesh)

    3 years ago

    there was a bug in the theme itself. I gave my staging website to your team. after taking 3.0.5 issue is resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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