variable product, each variant change refreshes the attribute block.
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I have this problem on my shop on the product page when selecting woocommerce attributes, it keeps refreshing the attribute block while resetting the selected extra attribute added by the YiTH Product Add-ons & Extra Options plugin which spoils the user experience. I would like to change this so that this does not happen, please give me some pointers Greetings .
New site two woocommerce plugins and yith additionally Flatsome child theme, all updated to latest versions.
The page I need help with: [log in to see the link]
Viewing 5 replies - 1 through 5 (of 5 total)
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Hi @tobiasz95,
Thank you for reaching out to us and providing a detailed description. I understand that the attribute block on your product page is refreshing each time a variant is selected. I would like to gather some more information to better understand the issue:
- Could you please check the versions of WooCommerce, the YITH plugin, and the Flatsome child theme you are currently using? This will help determine if the issue might be related to a specific version of these plugins or themes.
- Have you noticed this issue on all products or only on specific ones?
- Could you please provide a screenshot or video of the issue? This would greatly help us in understanding the exact problem.
In the meantime, I would recommend you to perform a conflict test. This involves deactivating all plugins except WooCommerce and switching to a default WordPress theme like Twenty Twenty-One. If the issue disappears, reactivate each plugin one by one to identify which one is causing the conflict. Please note that it’s important to back up your site before performing a conflict test.
Looking forward to your response.
I have a problem with the price change and the drop down addon option on mobile devices. The situation is as follows: I have added to functions.php
if ( ! function_exists( ‘yith_wapo_custom_product_price_class’ ) ) {
add_filter( ‘yith_wapo_replace_product_price_class’, ‘yith_wapo_custom_product_price_class’, 20 );
function yith_wapo_custom_product_price_class( $price_class ) {
$price_class .= ‘ , .product .product-price-container .product-page-price’;
return $price_class;
}
}on the desktop the price of the product changes as additional fields are selected and additional features are displayed when customize is selected. The problem is only on mobile devices.
Destop view Mobile view ` WordPress Environment WordPress address (URL): https://canvascale.com Site address (URL): https://canvascale.com WC Version: 8.7.0 REST API Version: ✔ 8.7.0 Action Scheduler Version: ✔ 3.7.2 Log Directory Writable: ✔ WP Version: 6.4.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – Server Environment Server Info: Apache PHP Version: 8.2.10 PHP Post Max Size: 130 MB PHP Time Limit: 165 PHP Max Input Vars: 16000 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.7.42-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 8.7.0 WC Database Prefix: mod434_ Całkowity rozmiar bazy danych: 8.46MB Rozmiar bazy danych: 6.34MB Rozmiar indeksu bazy danych: 2.12MB mod434_woocommerce_sessions: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_woocommerce_api_keys: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_woocommerce_attribute_taxonomies: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_woocommerce_downloadable_product_permissions: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB mod434_woocommerce_order_items: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_woocommerce_order_itemmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_woocommerce_tax_rates: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB mod434_woocommerce_tax_rate_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_woocommerce_shipping_zones: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB mod434_woocommerce_shipping_zone_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_woocommerce_shipping_zone_methods: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB mod434_woocommerce_payment_tokens: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_woocommerce_payment_tokenmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_woocommerce_log: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_actionscheduler_actions: Dane: 0.14MB + Indeks: 0.16MB + Silnik InnoDB mod434_actionscheduler_claims: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_actionscheduler_groups: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_actionscheduler_logs: Dane: 0.11MB + Indeks: 0.09MB + Silnik InnoDB mod434_commentmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_comments: Dane: 0.02MB + Indeks: 0.09MB + Silnik InnoDB mod434_jetpack_sync_queue: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB mod434_links: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_options: Dane: 4.30MB + Indeks: 0.09MB + Silnik InnoDB mod434_postmeta: Dane: 0.17MB + Indeks: 0.14MB + Silnik InnoDB mod434_posts: Dane: 0.45MB + Indeks: 0.06MB + Silnik InnoDB mod434_rank_math_404_logs: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_rank_math_internal_links: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_rank_math_internal_meta: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB mod434_rank_math_redirections: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_rank_math_redirections_cache: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_termmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_terms: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_term_relationships: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_term_taxonomy: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_usermeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_users: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB mod434_wc_admin_notes: Dane: 0.05MB + Indeks: 0.00MB + Silnik InnoDB mod434_wc_admin_note_actions: Dane: 0.06MB + Indeks: 0.02MB + Silnik InnoDB mod434_wc_category_lookup: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB mod434_wc_customer_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_wc_download_log: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_wc_orders: Dane: 0.02MB + Indeks: 0.11MB + Silnik InnoDB mod434_wc_orders_meta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_wc_order_addresses: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB mod434_wc_order_coupon_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_wc_order_operational_data: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_wc_order_product_lookup: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB mod434_wc_order_stats: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB mod434_wc_order_tax_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_wc_product_attributes_lookup: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_wc_product_download_directories: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_wc_product_meta_lookup: Dane: 0.02MB + Indeks: 0.09MB + Silnik InnoDB mod434_wc_rate_limits: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_wc_reserved_stock: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB mod434_wc_tax_rate_classes: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_wc_webhooks: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB mod434_yith_wapo_addons: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB mod434_yith_wapo_blocks: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB mod434_yith_wapo_blocks_assoc: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB mod434_yith_wccl_meta: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB Post Type Counts attachment: 31 blocks: 10 custom_css: 3 customize_changeset: 8 featured_item: 8 global_product_addon: 1 nav_menu_item: 7 oembed_cache: 3 page: 11 post: 3 product: 4 product_variation: 40 revision: 5 wp_global_styles: 4 wp_navigation: 1 wp_template: 2 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (2) WooCommerce: przez Automattic – 8.7.0 YITH WooCommerce Product Add-ons & Extra Options Premium: przez YITH – 4.10.1 Inactive Plugins (3) Contact Form 7: przez Takayuki Miyoshi – 5.9.3 Rank Math SEO: przez Rank Math – 1.0.215.1 WooPayments: przez Automattic – 7.3.0 Settings API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to Woo.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: ✔ HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: – Logging Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 dni Level threshold: – Log directory size: 2 MB WC Pages Strona sklepu: #48 - /shop/ Koszyk: #129 - /cart/ Zamówienie: #124 - /checkout/ Moje konto: #51 - /my-account/ Regulamin: #385 - /terms/ Theme Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.18.6 Parent Theme Author URL: https://uxthemes.com WooCommerce Support: ✔ Templates Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/cart/mini-cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/order-received.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/rating.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-pre-publish-modal settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2024-03-26 03:36:03 +01:00 Options: ✔ Notes: 69 Onboarding: completed Action Scheduler Anulowano: 1 Oldest: 2024-03-19 00:44:54 +0100 Newest: 2024-03-19 00:44:54 +0100 Zakończ: 366 Oldest: 2024-03-15 04:37:12 +0100 Newest: 2024-03-25 05:35:18 +0100 Niepowodzenie: 6 Oldest: 2024-03-15 04:52:11 +0100 Newest: 2024-03-22 04:52:04 +0100 Oczekujące: 1 Oldest: 2024-03-26 05:35:18 +0100 Newest: 2024-03-26 05:35:18 +0100 Status report information Generated at: 2024-03-25 14:04:33 +01:00 `i use Theme: Flatsome child. On default theme Twenty Twenty-Two mobile YITH addons work good.
Hello @tobiasz95,
i use Theme: Flatsome child. On default theme Twenty Twenty-Two mobile YITH addons work good.
Thanks for the update on this.
In that case, this seems more like a possible conflict between your Flatsome theme and the YITH addons. As both are third-party themes and plugins, I’d recommend reaching out to the Flatsome support theme via this direct link here, as they stand a better chance at helping troubleshoot the issue even further.
I hope this helps.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
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