User profule update

  • fusheva1

    (@fusheva1)


    4 months, 2 weeks ago

    I’ve come back to a site I’d installed Gutenberg block on but not been using.

    When I open a new page or post it presents as classic, despite there being no classic block installed and the block toolbars to the left and top showing up.

    There’s no option to change it, and when I go to type in the space, because I can’t add a block or line, all it does is produce code.

    Digging around for the culprit I saw that User Profile has the Visual Editor deselected, and as I used to do html that makes sense.

    But when I deselect the checkbox and save the user profile page, it shows a new page with No Page Found Error 404. And no update has taken.

    Have you got any suggetions what I can do about it?

    Thanks.

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    4 months, 2 weeks ago

    This problem may be a plugin or theme conflict. Please attempt to deactivate all plugins and switch to the default Twenty Twenty-Three theme. If the problem goes away, re-activate them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to deactivate all plugins and change the theme for you while you’re still logged in without affecting normal visitors to your site.

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