• Resolved WSO.host

    (@buzznot99)


    1. Mobile Issue:
      • Behavior Observed: When I scroll to the final container (footer) on the mobile view of this site, it displays correctly. However, if I attempt to scroll further (even though there’s no more content), the page suddenly jumps back to the very top. After this jump, the scrolling direction becomes inverted – I can not scroll down with an upward swipe. If I swipe down (which should go nowhere because I’m already at the top of the page, it scrolls all the way to the bottom of the site. I can scroll up, container by container, or down container by container just fine as long as I don’t try to scroll page the last container.
      • Expected Behavior: After reaching the footer container, further scrolling attempts should either do nothing or exhibit a slight bounce effect (as is typical on many mobile sites to indicate the end of content). The scroll direction should not invert either of course.
    2. Desktop Issue:
      • Behavior Observed: When I scroll down to any container that has the one-page scroll feature enabled, it doesn’t remain on that container. After a brief pause, it auto-scrolls back to the top of the site. However, if I navigate to containers without the one-page scroll enabled (in this site that would be the large Gallery section, the page stays in place as expected. If I slowly scroll up and a container with one-page scroll starts to come into view, it results in an automatic scroll back to the top.
      • Expected Behavior: Each container, regardless of whether one-page scroll is enabled, should stay in place once navigated to. There should be no auto-scrolling back to the top unless it’s a user-initiated action.

    Additional Information:

    • I’m using newest WordPress with 6.3.1, Hello theme, Elementor lite 2.9.2, and ElementsKit (lite) Onepage Scroll module. Premium Addons for Elementor is also installed, but I confirmed that even if I deactivate that plugin, the scrolling issues remain.
    • I’m using containers, not sections.
    • I made sure all containers are set to Overflow: Hidden
    • I’ve tried many debugging steps and custom scripts to remedy the situation, but the issues persist. All of these custom scripts and debugging attempts are removed now.
    • I am using Elementor’s responsive visibility on this site to hide some containers based on desktop vs mobile.

    Any guidance on resolving these behaviors would be greatly appreciated. Thanks for your time.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    Hi @buzznot99 ,

    Thanks for contacting us & extremely sorry for the delayed response.

    I have inspected your website & can see you have disabled the one-page scroll module. Now, please enable this module and make a video of your issues then send it to us. We will then inspect those issues in depth and help you find a solution as soon as possible. We expect your kind patience & cooperation.

    Looking forward to your response.

    Best Regards,
    Reju

    Plugin Support Moin Munna

    (@moinmunna)

    Hello @buzznot99,
    I hope you’re doing fine.

    We haven’t received any update from you till the last response and assuming that the issue is resolved now. For that reason, I’m marking this thread as resolved. If you need further assistance, never hesitate to create a new thread. We are always here to assist you.

    Best Regards,
    Moin

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Unwanted Scroll Behavior in Mobile and Desktop using Elementskit One Page Scroll’ is closed to new replies.