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C-W-R
(@creawebrdv)

7 months, 1 week ago

Good morning,

How is it that the image of each page, for example Home-Header, is displayed well from a browser with Windows 10 on a computer and is not displayed well at all with an iPhone 13?

Can you try with my site and an iPhone 13 and computer?

The theme is not responsive?

Do you have a solution or an update to the theme?

Thank you for your help and response.
Robert

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

pagelayersupport
(@pagelayersupport)

7 months, 1 week ago

Hi @creawebrdv,

Since you are using the Parallax background image hence you are facing the issue on iPhone devices, You need to put the CSS code in the Customizer -> Additional CSS then you will not face the issue.

@media only screen and (max-device-width: 768px) and (-webkit-min-device-pixel-ratio: 2), (max-device-width: 1024px) and (-webkit-min-device-pixel-ratio: 2) {
@supports (-webkit-touch-callout: none) {
.pagelayer-background-overlay, .pagelayer-row {
background-attachment:scroll !important;
background-size: cover !important;
background-position: center !important;
}
}
}

Regards,

Pagelayer Team

Thread Starter C-W-R
(@creawebrdv)

7 months, 1 week ago

Hi @pagelayersupport,

Thanks for replying, but I can’t put the CSS code in the customizer -> Additional CSS, because I don’t have the PRO version dtu theme PopularFX.
Is it crazy that this basic theme doesn’t work well with a Smartphone (iPhone)?

Do you have another solution?

Regards

Thread Starter C-W-R
(@creawebrdv)

7 months, 1 week ago

Hi,

The top banner of the PopularFX theme is not responsive.

If you have to upgrade to the Pro version just for that, there is no point, because more than 60% of Internet users browse with a Smartphone or tablet…

I’m surprised this theme hasn’t been updated in 1 year.

Do you have another solution?

pagelayersupport
(@pagelayersupport)

7 months, 1 week ago

Hi,

We’ve resolved your issue.

Please check and let us know.

Thread Starter C-W-R
(@creawebrdv)

7 months, 1 week ago

Hi,
Great, thank you, it only works on the home page, however I no longer have the upper “Home-Header” banner on the following 4 other current pages:

https://truckaffut.fr/a-propos-de/
https://truckaffut.fr/prestations/
https://truckaffut.fr/contact/
https://truckaffut.fr/affutage-de-couteau-et-outil-a-nancy-54/

Could you correct this?

NB: Could you explain to me how you solved the banner bug on the home page?

Sincerely,

Thread Starter C-W-R
(@creawebrdv)

7 months, 1 week ago

Hi,

Great, thank you, but I forgot to notify you of this other error, it only works on the home page, however I no longer have the menu with the other page links and the image of the upper “Home” banner -Header” on the following 4 other current pages:

https://truckaffut.fr/a-propos-de/

https://truckaffut.fr/prestations/

https://truckaffut.fr/contact/

https://truckaffut.fr/affutage-de-couteau-et-outil-a-nancy-54/

Could you correct this?

NB: Could you explain to me how you solved the banner bug on the home page?

Sincerely,

Roby

Thread Starter C-W-R
(@creawebrdv)

7 months, 1 week ago

Hi,

Great, thank you.

Ouch, when I navigate from an iPhone Smartphone to the other pages, I lose the Hamburger menu, can you solve this following your improvement of the home page?

Example : https://truckaffut.fr/prestations/

But I forgot to notify you of this other error, it only works on the home page, however I no longer have the menu with the other page links and the image of the upper “Home” banner -Header” on the following 4 other current pages:

https://truckaffut.fr/a-propos-de/

https://truckaffut.fr/prestations/

https://truckaffut.fr/contact/

https://truckaffut.fr/affutage-de-couteau-et-outil-a-nancy-54/

Could you correct this?

NB: Could you explain to me how you solved the banner bug on the home page?

Sincerely,
Roby

Viewing 7 replies - 1 through 7 (of 7 total)

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