• Resolved spottykay

    (@spottykay)


    Hello, Please can you look into this?
    The testimonial carousel widget star rating icons show in admin mode and in Elementor page builder but when I check via incognito and other browsers. It’s not displaying.
    Please help.

    • This topic was modified 3 months, 3 weeks ago by spottykay. Reason: topic tags not completed

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @spottykay,

    Thanks for reaching out to us & extremely sorry for the delayed response.

    After reviewing the issue via the provided URL (https://caniondigitals.com/helicop/sample-page/), I can confirm that the testimonial stars are displaying properly. You can refer to this video (https://d.pr/v/IK9T2Z) for further clarification. Kindly clear the browser cache on your end, and hopefully, the stars will display correctly for you as well.

    Let me know if there is anything else you need help with.

    Best Regards,
    Reju

    Hey there, I have the same or a very similar issue. On this Website: https://mrprospect.de/

    Just underneath we have the testimonial Element which is amazing, but the stars are not showing on the web.

    Please help if possible.

    Best Regards,

    Benno

    Thread Starter spottykay

    (@spottykay)

    Hi,

    I resolved the issues by going to Elementor Settings > Features tab > Looked for Inline Font Icons and set it to Inactive. That fixed the issue.

    Hi spottykay,

    thanks for the help. I did what you said and it made all my icons on the site to look like a rectangle. I went back to the old setting and now it works!

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @bennozacherl & @spottykay,

    Glad to hear that your problem has been solved.

    If this plugin looks good to you and our support team, maybe you can help us by giving a 5-star on wordpress.org?

    Please navigate to the Review link from the sidebar then click the Add your own review link to put your review.

    We’re working so hard to make this plugin more and more useful to our valuable users like you and a 5-star will really help us to grow on the market 

    Best Regards,
    Reju

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