I’ve been transferred to 7 different people now over the course of a couple weeks and still don’t have a solution. I tried chat then created a ticket when the chat person said they couldn’t figure it out. My issue is supposed to be core functionality (display the dropdown in the nav). I’ll wait 2 days and contact support again asking how it’s going and they just say they’ll let me know when they find something. I honestly don’t think anyone is actually looking at it at this point.

Also, there’s a lot of support reviews, which means to me either some of them are fake, or documentation is lacking so much everyone needs to contact support just to use a basic plugin.