Made in Chicago Company Directory

Resolved naarian
(@naarian)

11 months, 2 weeks ago

Hello!

Whenever a customer pays for my downloadable virtual product on WooCommerce via Coinbase gateway, the system gives such a message on the order page after successful payment:

“Coinbase payment was successfully processed. Order status changed from Blockchain Pending to Processing.”

Instead it should set the status to Completed.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Syed Muhammad Usman
(@smusman98)

11 months, 2 weeks ago

Hi there 👋,

I hope you are doing well 😊,

That’s completely normal, but if you have setup the webhook correctly, the order status will be changed to “Completed”, when you’ll get paid, it could take from 5 minutes to 3 hours🕒.

Is there anything else I can help you with 😊?

Thread Starter naarian
(@naarian)

11 months, 2 weeks ago

The webhook is set to receive all events (https://imgur.com/HqZCdTF), it’s “https://mywebsite.com/?wc-api=WC_Gateway_Coinbase”

Any other suggestions what may need to be fixed?

Thank you!

Plugin Author Syed Muhammad Usman
(@smusman98)

11 months, 2 weeks ago

Are you using free plugin or Premium?

Thread Starter naarian
(@naarian)

11 months, 2 weeks ago

The free version if that matters. I was not aware there was a paid version of the plugin and still couldn’t find a way to upgrade. Will that help? Should it be glitchy on the free version?
Plugin Author Syed Muhammad Usman
(@smusman98)

11 months, 2 weeks ago
I asked the question because webhook does not look like our plugin😥.

Now you have 3 options,
1. Open ticket on this support, seems you are using this plugin (This pluign does not belong to us).
2. Want to use free version of our plugin use, get it from here Coinbase Commerce.
3. If you want to Upgrade to pro, check the features of Premium one here, Coinbase Commerce for WooCommerce 👑.
If you still have any query, do not hesitate to ask🎉😀.

Thanks
Syed Muhammad Usman

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Successfully processed payments status sets to Processing instead of Completed’ is closed to new replies.

Directory

Tags