sharrre Social icons not showing

  • Resolved frank-s

    (@frank-s)


    8 years, 6 months ago

    The issue is that not ALL the social icons appear next to the article. Only 3 of 4. I don’t know why.
    One of my websites shows TWITTER, G+, PI but not Facebook.
    Another website shows all BUT Twitter.

    The source code actually shows all 4 DIV containers but e.g. the twitter container is rendered with a 0px height, that’s why it is not showing. Why is that? A bug? Where, in SHARRRE.php or elsewhere?

    Also: different browsers show different icons: Chrome and IE/Edge seem to be similar, but still not showing all icons. Firefox shows different icons. That must be a flaw.

    I can reproduce that error on different computers and even with the Hello World post. I don’t see anything I could control. I am experiencing this on more than one HUEMAN theme websites.

    I am using WP 4.4.2 and HUEMAN 2.2.5.

    Is there a trick? FYI, all my article have ZERO as count, so… in case the count has a meaning for the visibility.
    I don’t see any settings to manage the visibility of those Shares.
    Any hint?
    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • bdbrown

    (@bdbrown)

    8 years, 6 months ago

    Hi frank-s. Welcome to the Hueman forum. I checked the Hueman demo site in the following browsers. Each one displayed all four icons and the icons were all the same:
    Chrome 48.0.2564.116
    Edge 25.10586.0
    IE 11.103.10586.0
    FF 40.0.3

    Maybe there’s some conflict with another jQuery/JS function on your site? Can you post a link to your site?

    Thread Starter frank-s

    (@frank-s)

    8 years, 6 months ago

    Hi bdbrown,
    thanks for your response — I agree, the demo runs fine.
    Your post triggered me to double-check all sites and scenarios where HUEMAN (which is an exceptional great piece of work) was used.

    I found 2 issues and resolved the sharrre icon problem:

    I identified 2 issues, both on my side:
    1) with all my testing with different HUEMAN based sites on different browsers and different computers I overlooked that I had 1 Firefox installation which was not the latest version: I hit the REFRESH VERSION button and reinstalled the whole thing. Then the issue was fixed for Hueman 2.2.5 versions.
    2) I found some sites using Hueman 2.2.3 which still did not render all icons. That issue was seen on different browsers and machines.
    I UPDATED the theme to hueman 2.2.5 and from there on I had all icons on all browsers on all machines.

    Hope this helps somebody at some point in time.
    regards
    Frank

    bdbrown

    (@bdbrown)

    8 years, 6 months ago

    Thanks for posting your findings Frank. Good to know it was a relatively easy fix. If you don’t need any further assistance here please mark the topic as Resolved. Thanks.

    Thread Starter frank-s

    (@frank-s)

    8 years, 6 months ago

    It’s resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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