Hello there,
I hope you’re doing well :D.
Please, could you specify me the product where you have the problem for the page?
I can see some products that have the add to cart and other has the Select option.
Seems it’s working fine and has the same buttons like the Ukrainian version.
I’m looking forward your response.
Have a good day.
Hi there,
Please, try to deactivate all plugins and see if the problem disappear. If so, try to activate them again one by one and see which one produces the issue.
If the problem is not from a plugin, try to activate the default theme Twenty Sixteen or Twenty Seventeen and see if you have the same issue.
Also, if you have customized files in your theme, please try with a fresh installation without customization.
Remember that if you have a plugin for the cache, you need to delete the cache before to disable it.
Let us know your results.
Hi
Thank you for response. I deactivated all plugins except for woocommerce and wpml and tried Twenty Sixteen theme but the problem didn’t disappear, I don’t have any caching plugins now. What else can be done to solve the issue? I did everything on a test website – https://site-free.com.ua/test/product-category/dityachi-lizhka/odnopoverxovi and https://site-free.com.ua/test/en/product-category/kids-beds/one-story the same product with the boy.
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This reply was modified 2 months, 3 weeks ago by
skander_86.
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This reply was modified 2 months, 3 weeks ago by skander_86.
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This reply was modified 2 months, 3 weeks ago by skander_86.
Hello there,
it seems you’re not using the latest available release, could you update the plugin and check again?
I can’t replicate the issue on my installation.
Hi! I use Version 4.8.0. I have a question. In my Option block I use “Show in products” section but I added only Ukrainian products. Then I changed language flag to English and added English products. And the issue was solved for some products, but some of them still in English version have wrong button urls. Is it correct to add all products for both languages into one Option block or I should create separate blocks for each language and add products respectively?
Anyway I solved the issue by regenarating the products with wrong urls and by adding both language versions into one Option block. Thank you for support.
Hello there,
we’re happy to see that problem is solved now!
Have a wonderful day.
