Hi @mirconatili,
Hmm. I use the YITH Advanced reviews plugin (https://wordpress.org/plugins/yith-woocommerce-advanced-reviews/) without any issues.
If you disable our plugin, the reviews show up again?
Let me know,
Kevin.
No, tried to disable your plugin, yith plugin, nothing happen.
Which version of WooCommerce are you using?
Such a problem really exists. I used your plug-in on several sites, in one case it worked only with an early version of Woocommerce, and in the other with an earlier version of WordPress.
In my case, the tabs stopped showing when I updated WordPres version from 4.2 to 4.4.2. Woocommerce I use 2.4.10. Until the WordPress version was updated to 4.4.2, the tabs worked and added to the product page, after the update – the tabs are added to the product page, but not displayed.
The problem is solved.
In my case, I upgraded the Woocommerce version from 2.4.10 to 2.5.5 – which I found in my archives. And-and-and tabs reappeared in their places.
@yikesitskevin i just updated everything:
wordpress 4.7.5
woocommerce 3.0.7
custom product tab 1.5.14
Still i can just view the custom tabs but not the classic reviews one.
Hi @mirconatili,
I’m on the same versions as you and am not having this issue. Hmm. Do you have any other WooCommerce related plugins activated? (Besides WooCommerce, our plugin, and YITH Advanced Reviews). Also, which theme are you using? Is it one I would be able to install and activate so I can test this?
Sorry I don’t have any answers for you right now.
Let me know,
Kevin.
I deactivated all the remaining woocommerce related plugin:
WooCommerce Product Filter
Woocommerce Products Slider
Still no change, the review tab is not showing.
Im using this template but it isn’t free: https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590
Dunno if can be useful, but even the Related product part is missing…
Hi @mirconatili,
I’m sorry – it seems we’re hitting dead ends. Did you also make sure that reviews were enabled for the product(s)? (In the edit product screen, under the advanced tab).
Solved the related product problem, now i’ve discovered that the post comment is also disabled, could it be the same reason? Can i look for something specific in the source page to understand which could be the problem?
Thanks for the disponibility
I believe there is an “Allow Comments” checkbox on the product? Is that what you’re looking for?
