Hello.
Please, could you check the option “Timezone” in your profile options? You can find it here: your CleanTalk dashboard -> Profile (click on your email account in the top right corner of the page) -> Profile options. Please set it to your timezone.
Did it help?
Hello,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Sorry… I didn´t notice your answers. @Katejeri: yes; my timezone is set correctly
One exact example:
Mail received at 11:15 h
The login info says: 16:20 h
So, it´s difficult to understand that I receive an email ‘before’ the login time says someone logged in
Hello @informativos
Could you please contact us at welcome@cleantalk.org or through the ticket system and send us screenshots of the time from the login information (where you see it) and the email you received about this event? We would like to check if something goes wrong.
In addition, please check what timezone is set on your webserver (or ask your hoster about it).
Hello,
We’ve fixed a time display for email reports.